Summary

divpSeeking a challenging career with a progressive organization that provides an opportunity to capitalize my technical skills & abilities in best efficient manner./p/div

Experience

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Operations And Marketing Manager
Karsaaz
Feb 2023 - Present | Lahore, Pakistan

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Sales And Marketing Manager
Qwqer Pakistan
Sep 2022 - Feb 2023 | Lahore, Pakistan


Developed a pricing structure for customer side.
Created a commission and salary structure for the riders that incentivized higher performance.
Established a streamlined process for handling orders that increased efficiency and improved customer satisfaction.
Onboarding various client to our platform to increase demand.
successfully grew the business from scratch to 60 deliveries per day
within a specified timeframe.

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Zonal Manager
Bykea
Apr 2017 - Aug 2022 | Lahore, Pakistan

1. Ensuring smooth operation withing the organization while upholding the organization mission and vision and adhering to its set standards.
2. Give training to franchise about product.
3. Develop and implement plans to increase demand and supply.
4.Consistently meeting to exceed organizational goals.

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Marketing Executive
Bykea
Apr 2017 - Aug 2022 | Lahore, Pakistan

MARKETING
.Arrange the BTL activities to Increase Supply and Demand
.Pitch the shop keepers to avail our services
.Developed brand awareness and marketing strategies
.Adding Retail shopkeepers for signup customers

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Operation Executive
Bykea
Apr 2017 - Jun 2022 | Lahore, Pakistan

.In charge of Induction Team
.To Resolve partners queries regarding app issue
.To update partners details
.Call support supervisor and agent
.Partners wallet adjustments
.Partners bonuses adjustments

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Fleet Manager
Bykea
Apr 2017 - Sep 2021 | Lahore, Pakistan

.Manage the Gold Fleet of 80+ riders
.Allocate riders to different zones where demand is high
.Assign drivers to such areas where deliveries rides are missing.
.Manage delivery rides for our corporate clients
.Daily send riders performance and appreciation for top performers
.Weekly meetings with rider

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Call Representative Officer
Ufone
Jan 2017 - Mar 2017 | Lahore, Pakistan

Worked as a call representative agent in Ufone call center. Where my duties is to offer our services to the new customers.

Education

University of the Punjab
Masters, Masters in Business Administration, MBA‎
Marketing and Brand Management, Marketing Management
2021
University of the Punjab
Bachelors, Bachelors in Commerce, B.Com‎
Accounting
Grade B
2011
BISE
Intermediate/A-Level, Intermediate in Commerce, ICS‎
math, statistic, computer
Grade C
2009
BISE
Matriculation/O-Level, Matric in Science, Matric In Science‎
Physics, Chemistry, Computer
Percentage 55%
2007

Skills

Intermediate Client Relations Management
Intermediate Conservation Awareness
Intermediate Handling Assignments

Languages

Intermediate Punjabi
Expert Urdu
Intermediate English