Summary

I started my career in 2006 as a store inspector in Haseen Habib fire fighting company and served the company for 4 years, then I started working in efulife assurance since 2011 as a senior officer bancassurrance operation department where I deal mainly with cancellation department and also Payment verification and processing,10 years later in 2021 I started working in Dubai Islamic Bank.

Experience

Company Logo
Assistant Manager
Dubai Islamic Bank Pakistan Ltd
Jul 2021 - Present | Karachi, Pakistan

Coordinate with Takaful Insurance Companies and customer handling with complaints and many products activities.

Company Logo
Senior officer
Dubai Islamic Bank Pakistan Ltd
Jul 2021 - Jun 2023 | Karachi, Pakistan

Handling of Banca Related Queries and Customer Complaints Queries.
Correspondence with Takaful Insurance Companies.
Banca Takaful Premium Deduction / Settlement.
Term deposit Placement and SMP Marking
Manage all MIS reports in Excel.
To Handle Banca Policies Documents Scrutiny.
Work on different Products like FMD, Mairaj al Islami and General Banca Takaful.

Company Logo
Senior officer
Efu Life Assurance Ltd
Jun 2011 - Jul 2021 | Karachi, Pakistan

Cancellation of all Banca Policies.
Work on SECP Complaints and Prime Minister Portal complaint.
Payment Processing of all Banks.
Supervised documents dispatching area and Input section.

Company Logo
Senior Officer
EfuLife Assurance Ltd.
Jun 2011 - Jul 2021 | Karachi, Pakistan

Cancellation processing and payment Processing

Company Logo
Store Inspector ,
Haseen Habib Trading Co.
Jan 2006 - Oct 2011 | Karachi, Pakistan

Inspection of all fire extinguishers and all safety equipments when sent to other companies and also knowledge about fire fighting and product

Education

Dadabhoy Institute of Higher Education
Masters, Bachelors in Commerce, B.Com‎
Accounting, Business Communication, Marketing, Principle Of Commerce
Percentage 56%
2019
Intermediate Board Karachi Private
Intermediate/A-Level, Intermediate/A-Level, I.Com‎
Commerce
Percentage 42%
2016
Public School
Non-Matriculation, Matric in Science‎
Completed
2006
Paragon Public School
Matriculation/O-Level, Matric in Science, Matriculation‎
ALL
Grade B+
2006

Skills

Expert ObjectStore
Expert Store operations
Expert Active Learning
Intermediate British Accents
Expert Certified Support Supervisor (CSV)
Expert Communication Skills
Expert Computer Operations
Intermediate Configuration Switches
Intermediate Fire Fighter
Expert Fire Fighting
Intermediate Fire Inspection
Intermediate Fire Investigation
Intermediate Fire Pumps Knowledge
Expert Fire Safety Management
Expert Handling Assignments
Expert Interpersonal Skills
Expert Inventory Control
Expert Inventory Planning Skills
Expert Life Insurance Knowlege
Intermediate Ms Excel
Intermediate Presentation Skills
Intermediate Proactive
Expert Production Management Skills
Expert Record Keeping
Expert Retail Product Management
Expert Sports Wear Knowledge
Expert Stock Analyzes
Expert Stock Control
Expert Stock Management
Expert Store Knowledge
Expert Store Operations Management
Expert Time Management 
Expert Warehousing

Languages

Intermediate English
Intermediate Urdu
Intermediate Pashto