Summary

6.5 Years professional experience for International Call Center and corporate experience as below;
Emails Support Executive
Live inbound Support
Live Chat Support
Outbound/Inbound  Calls
B2B Support
B2C Support
.Accounts Executive
Business Development Executive
Negotiation with Insurance Companies
Met SLA & GDPR regulations
Support Social Media Task
MS Office Management billing or Invoicing
Litigation Skills with High knowledge
English Communication Skills
Department Supervisor
Operations management

Lowest salary 50K/per month before any KPI's
Career Oriented organization is more welcome.

Projects

Ibex Global
Uber Eats
Uber Jump
UK ENERGY SERVICES
Credit Hire Services
Uk Energy Sevices

Experience

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Sales Executive
IBEX GLOBAL
Sep 2020 - Present | Lahore, Pakistan

Anwering Inbound calls landing via CRM for US market place.

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Live Operations
Mindbridge Pvt. Ltd.
Aug 2019 - Aug 2020 | Lahore, Pakistan


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Litigation Supervisor
Continental Car Hire Ltd
Oct 2017 - Feb 2019 | Lahore, Pakistan


Account Executive
Professional claim handling via both Inbound/Outbound calls,
Email Correspondence with 3rd party insurance
Negotiation to settlement,
Hire Invoicing, Posting documents to Insurance companies in Uk
Muti-tasking,
Social Media management
Claims Negotiation Value added work
Litigation Supervisor Instructing New-Solicitors
Ensuring high prospect files Court proceedings
CNF Notice of Issue
Reply to defense
Court hearning management
Conferences b/w Clients and Experts/Barristers
Court direction follow up
Re-schedule of losses within claim Compensation for General to special Losses
Within Court settlement/Negotiation
Working on Evidence/Supporting documents
Court Trial Court judgements
Re-challenging to another County Court' after ensuring high prospect
Operations management after approval of high management
Recovering Businesses from Insurance with court trials
Via direct chase via emails and outbound/inbound calls
Knowledge of UK Court proceedings under MOJ
(Ministry of Justice)

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Sales Executive
Intellect Marketing ltd
Jul 2014 - Mar 2017 | Lahore, Pakistan

Sales Outbound Calls warm/cold calls.
Micro-Macro Business as Client's.
Making leads through phone calls.
Selling Electricity and Gas contracts.
Using Manual Dialer - Eyebeam.
Using Yellow Pages directories.
Beat-able and open rates P/kwh.
Documentation over Contract sheets.
Meeting Sales targets working for exceeding.
Fast paced working environment alot to learn.
Team Work - Confidence - respect are perralal factors

Education

University of the Punjab
Bachelors, , B.A‎
Percentage 51%
2019
PUNJAB UNIVERSITY LAHORE
Bachelors, BSc, BA‎
Computer Science, Mathematics, Statistics
2018
University of the Punjab
Intermediate/A-Level, Intermediate/A-Level, F.Sc Pre-Engineering‎
Chemistry, Mathematics, Physics
Percentage 60%
2013
Green Public School
Matriculation/O-Level, Matriculation/O-Level, Matric in Science‎
Biology, Chemistry, Physics
Percentage 78%
2011

Skills

Intermediate ACCOUNT EXECUTIVE
Intermediate B2B Sales
Expert Client Derailing
Expert Control Room Operations Handling
Intermediate Court proceedings UK
Intermediate Emotional Intelligence
Expert Familiarity with CRM Systems
Expert IT Support Responsibilities
Expert Listening to Customer Skills
Expert Microsoft Excel
Intermediate Operation Management
Expert positivity
Expert Quality Services for Client
Expert Record Keeping
Expert Relations Management Skills
Expert Sales / Functions
Expert Soft Skills
Expert Supervision
Expert Written Correspondence
Expert المهارات الهاتفية
Expert عمليات الخدمات
Expert عمليات خدمة العملاء

Languages

Expert Punjabi
Expert Welsh
Expert Urdu
Expert English

Companies Followed

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