Summary

 As an accomplished retail operations professional, I bring over seven years of expertise across various facets of the retail industry. My experience encompasses:


  • Procurement of consumer goods, adeptly managing purchasing processes.

  • Proficiency in updating inventory records within ERP systems for accurate stock management.

  • Setting competitive selling rates to optimize profitability.

  • Implementing strategies for invoice discounting to enhance financial efficiency.

  • Efficiently handling purchase and return order processing.

  • Ensuring meticulous warehouse maintenance to uphold operational standards.

  • Placing orders and ensuring timely supplier payments to maintain healthy vendor relationships.

  • Managing the return of expired items, minimizing losses and maintaining product quality.

  • Strategically arranging items on shelves to maximize visibility and sales potential.

  • Conducting regular checks to prevent misplacement of items, ensuring a seamless shopping experience.

  • Overseeing the recruitment, training, and management of staff to foster a high-performing team.

  • Managing staff duties, attendance records, and facilitating salary and overtime payments.

  • Prioritizing customer satisfaction by resolving complaints promptly and effectively.

  • Conducting daily cash and stock counts to maintain accuracy in financial records.

  • Posting daily sales statements and diligently maintaining cash records for transparency and accountability.


With a comprehensive skill set honed through hands-on experience, I am adept at optimizing retail operations to drive efficiency, profitability, and customer satisfaction.

Experience

Company Logo
General Accoutant
Petromin corporation
Oct 2023 - Sep 2024 | Khobar, Saudi Arabia



Team Leadership: Lead and motivate retail staff to achieve sales targets and deliver outstanding customer service.

Training and Development: Train new employees on store procedures, product knowledge, and customer service standards. Provide ongoing coaching and development opportunities to enhance team performance.

Inventory Management: Oversee inventory control processes, including stock replenishment, cycle counts, and maintaining optimal stock levels. Ensure accurate record-keeping and timely reporting.

Visual Merchandising: Coordinate with the merchandising team to create visually appealing displays and floor layouts that drive sales and enhance the customer shopping experience.

Customer Service Excellence: Set the standard for excellent customer service by providing friendly, knowledgeable assistance to customers. Handle escalated customer inquiries and complaints with professionalism and efficiency.

Sales and Promotions: Implement sales strategies and promotional activities to drive revenue growth. Monitor sales performance and identify opportunities for improvement.

Cash Management: Manage cash handling procedures, including opening and closing tills, processing transactions, and reconciling daily cash and sales reports. Ensure compliance with financial policies and procedures.

Safety and Security: Maintain a safe and secure environment for customers and employees by enforcing store policies and procedures. Conduct regular safety inspections and address any hazards or concerns promptly.

Staff Scheduling: Create and manage employee schedules to ensure adequate coverage during peak hours and optimize staffing levels based on business needs.

Administrative Tasks: Perform administrative duties such as inventory ordering, entering of purchase and return invoices in system, payroll processing, and maintaining employee records. Keep accurate records of store expenses and revenue.

Vendor Management: Liaise with suppliers and vendors to ensure timely delivery of merchandise and resolve any issues or discrepancies with orders.

Performance Evaluation: Conduct performance evaluations for retail staff, providing constructive feedback and setting goals for improvement.

Compliance: Ensure compliance with company policies, procedures, and regulatory requirements, including health and safety standards, labor laws, and sanitation guidelines.

Continuous Improvement: Identify opportunities for process improvements and operational efficiencies. Implement best practices to enhance the overall effectiveness of store operations.

Company Logo
Chief Accountant
Aslam Mart
Jan 2022 - Sep 2023 | Lahore, Pakistan


Financial Management:Oversee all aspects of the organization\\\'s financial management, including budgeting, forecasting, and financial planning.
Develop and implement financial strategies to support the organization\\\'s goals and objectives.
Financial Reporting: Prepare and review financial statements, including balance sheets, income statements, and cash flow statements, ensuring accuracy and compliance with accounting standards.
Provide timely and accurate financial reports to senior management and stakeholders.
Audit and Compliance: Coordinate internal and external audits, ensuring compliance with regulatory requirements, accounting standards, and internal controls.
Implement and maintain robust internal control procedures to safeguard assets and prevent fraud.
Tax Planning and Compliance:Manage tax planning strategies to minimize tax liabilities while ensuring compliance with tax laws and regulations.
Prepare and file tax returns, including income tax, sales tax, and payroll tax, in a timely and accurate manner.
Financial Analysis:Conduct financial analysis to assess the organization\\\'s performance, profitability, and financial health.
Provide insights and recommendations based on financial analysis to support strategic decision-making.
Cash Flow Management:Monitor cash flow projections and liquidity management, ensuring sufficient funds are available to meet financial obligations.
Implement cash management policies and procedures to optimize cash flow and minimize financial risk.
Budgeting and Forecasting:Lead the annual budgeting process, working closely with department heads to develop realistic budgets aligned with organizational objectives.
Monitor budget variances and provide analysis to support cost control measures and resource allocation decisions.
Financial Systems and Processes: Evaluate and improve financial systems, processes, and controls to enhance efficiency and effectiveness.
Implement accounting software and tools to streamline financial operations and reporting.
Team Leadership and Development:Supervise and mentor accounting staff, providing guidance, support, and professional development opportunities.
Foster a culture of collaboration, accountability, and continuous improvement within the finance team.
Stakeholder Relations: Build and maintain relationships with external stakeholders, including auditors, regulators, and financial institutions.
Communicate financial information and insights to stakeholders in a clear, concise, and transparent manner.
Risk Management:Identify and assess financial risks facing the organization, developing strategies to mitigate risks and ensure business continuity.
Monitor and report on key risk indicators to senior management and the board of directors.
Strategic Planning:Participate in strategic planning initiatives, providing financial expertise and insights to support long-term growth and sustainability.
Collaborate with senior management to develop and execute strategic initiatives aligned with organizational objectives

Company Logo
Internal Auditor
Gourmet Foods Pakistan
Jul 2019 - Dec 2021 | Lahore, Pakistan


Internal Control Evaluation: Evaluate the effectiveness of internal controls related to retail operations, including inventory management, cash handling, sales transactions, and procurement processes.
Conduct risk assessments to identify areas of potential fraud, waste, or abuse, and develop strategies to mitigate risks.
Audit Planning and Execution: Develop risk-based audit plans for retail locations, considering factors such as transaction volume, revenue, and regulatory requirements.
Execute audit procedures, including testing of controls, review of documentation, and analysis of financial and operational data.
Compliance Monitoring: Monitor compliance with regulatory requirements, industry standards, and internal policies and procedures relevant to retail operations.
Stay abreast of changes in retail regulations and ensure timely implementation of compliance initiatives.
Inventory Management Audit: Conduct audits of inventory management processes, including physical inventory counts, reconciliation of inventory records, and assessment of inventory controls.
Identify opportunities to improve inventory accuracy, reduce shrinkage, and optimize inventory turnover rates.
Cash Handling and Point of Sale (POS) Audit: Audit cash handling procedures, POS transactions, and reconciliation processes to ensure accuracy and integrity of financial records.
Investigate discrepancies in cash counts, sales reports, and payment processing, and recommend corrective actions as needed.
Financial Reporting Review: Review financial statements, reports, and disclosures related to retail operations for accuracy, completeness, and compliance with accounting standards.
Identify accounting errors, irregularities, or material misstatements and propose adjustments or corrective actions.
Process Improvement Initiatives: Collaborate with retail management and operational teams to identify opportunities for process improvements, cost savings, and efficiency enhancements.
Implement best practices and internal control enhancements to strengthen retail operations and mitigate risks.

Company Logo
Accountant
Sharif Group
Nov 2017 - May 2019 | Lahore, Pakistan


Financial Data Management: Record and maintain accurate financial transactions in accounting software or spreadsheets, including journal entries, invoices, receipts, and payments.
Organize and maintain financial records and documentation in accordance with accounting principles and regulatory requirements.
Financial Reporting: Prepare financial statements, including balance sheets, income statements, and cash flow statements, periodically (e.g., monthly, quarterly, annually).
Analyze financial data to identify trends, variances, and potential areas of concern or improvement.
Compile and distribute financial reports to management, stakeholders, and regulatory authorities as required.
Budgeting and Forecasting: Assist in the preparation and monitoring of budgets, collaborating with department heads to ensure alignment with organizational goals and objectives.
Provide support for financial forecasting activities, analyzing historical data and market trends to predict future financial performance.
Accounts Payable and Receivable: Manage accounts payable functions, including processing vendor invoices, verifying accuracy, and ensuring timely payments.
Monitor accounts receivable balances, generate customer invoices, and follow up on outstanding payments to maintain healthy cash flow.
Payroll Processing: Oversee payroll administration, ensuring accurate and timely processing of employee wages, salaries, bonuses, and deductions.
Maintain payroll records, including employee attendance, hours worked, and tax withholding information, in compliance with labor laws and regulations.
Tax Compliance: Prepare and file tax returns, including income tax, sales tax, and payroll tax, ensuring compliance with relevant tax laws and regulations.
Stay informed about changes in tax legislation and regulations to minimize tax liabilities and maximize tax efficiency for the organization.
Audit Support: Assist in the coordination of internal and external audits, providing auditors with requested documentation, explanations, and support.
Perform audit procedures, such as reconciliations, variance analysis, and internal controls testing, to ensure accuracy and integrity of financial records.
Financial Analysis: Conduct financial analysis to assess performance, profitability, and efficiency, using financial ratios, benchmarks, and other analytical tools.
Interpret financial data and provide insights, recommendations, and forecasts to support strategic decision-making by management.
Compliance and Regulatory Adherence: Ensure compliance with accounting standards, regulatory requirements, and internal controls, such as GAAP, IFRS.
Maintain documentation and evidence of compliance efforts to support audits and regulatory inquiries.
Process Improvement and Efficiency: Identify opportunities for process improvement and automation within the accounting function to streamline workflows, reduce costs, and enhance accuracy.
Implement best practices and standard operating procedures to optimize efficiency and effectiveness in financial operations.

Company Logo
Assistant Accountant
Punjab college Jauharabad
Sep 2014 - Aug 2015 | Jauharabad, Pakistan


Financial Data Entry and Recording: Accurately enter financial data into accounting software or spreadsheets, including invoices, receipts, expenses, and revenue records.
Maintain detailed and organized records of all financial transactions, ensuring completeness and accuracy for reporting and auditing purposes.
Accounts Payable and Receivable: Process accounts payable invoices for goods and services purchased by the college, verifying accuracy and obtaining necessary approvals.
Issue invoices and statements to students, sponsors, or other entities for tuition fees, donations, or other receivables.
Monitor accounts receivable balances, follow up on outstanding payments, and reconcile accounts to ensure timely collection.
Budget Monitoring and Reporting: Assist in the preparation and monitoring of the college budget, collaborating with department heads to track expenditures and identify variances.
Generate financial reports and analyses to provide insights into budget performance, trends, and forecasting.
Payroll Processing: Support payroll processing activities, including verifying timesheets, calculating wages, and ensuring compliance with relevant labor laws and regulations.
Prepare and distribute paychecks or direct deposits to faculty, staff, and other employees on a regular basis.
Financial Analysis and Reporting: Assist in the preparation of financial statements, reports, and presentations for management, board members, and regulatory authorities.
Conduct basic financial analysis, such as variance analysis or trend analysis, to assess financial performance and identify areas for improvement.
Audit Assistance and Compliance: Collaborate with auditors during internal or external audits, providing requested documentation, explanations, and support as needed.
Ensure compliance with regulatory requirements, accounting standards, and college policies and procedures.
Student Accounts Management: Maintain student accounts records, tracking tuition payments, financial aid disbursements, and other charges or credits.
Address inquiries from students or parents regarding billing, payment options, or account balances in a professional and timely manner.
Procurement and Vendor Management: Assist in procurement activities, such as obtaining quotes, issuing purchase orders, and reconciling invoices with purchase orders and receipts.
Liaise with vendors and suppliers to resolve billing discrepancies, negotiate terms, and ensure timely payment processing.
Financial System Administration: Provide support for the college financial systems, including user training, troubleshooting issues, and implementing system updates or enhancements.
Ad Hoc Projects and Duties: Undertake special projects or assignments as directed by the Chief Accountant or Finance Manager, contributing to the overall efficiency and effectiveness of the finance department.

Education

University of Sargodha
Masters, Masters in Commerce, M.COM‎
Accounting & Finance
CGPA 2.8/4
2017

Skills

Expert Accounts Management Sklis
Expert Balance Reconciliation
Expert Billing
Expert Bookkeeping
Expert Client Relation Management
Expert Consumer Goods Purchasing
Expert Data Entry
Expert Email List Management
Expert ERP Systems
Expert Feedback Assessment
Expert Finance Working
Expert Fraud Analysys
Expert Funds Management Skills
Expert Goods Selling Rates Fixation
Intermediate Human Resource Planning
Expert Invoice Discounting
Intermediate LTV Driving Licens
Intermediate Microsoft Dynamics
Expert Microsoft Excel
Expert Payroll Management
Expert product and service sale
Expert profit maximization
Expert Quick Book
Expert Record Keeping
Expert Scale Management
Expert Social Welfare Management
Expert Speaking Skills
Beginner Stock Analyzes
Expert Stock Management
Expert Store Management
Expert Team Leadership
Expert Time Management 
Expert Time Managment
Intermediate Training and Development

Languages

Intermediate Arabic
Expert English
Expert Urdu

Companies Followed

See More

Hafeez-U-Rahman Contacts

Zeeshan Azmat
Epic Consulting (Pvt.) Ltd