Summary

To seek a challenging position in a progressive company, where I can contribute in its growth and further enhance my skills and to excel in the field where I can prove myself to be efficient and honest in my work.

Experience

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Human resource executive
intersoft
Mar 2021 - Present | Lahore, Pakistan


Managing company staff, including coordinating and supporting the recruitment process.
Onboarding newcomers to the company.
Determining suitable salaries and remuneration.
Providing the necessary support systems for payroll requirements.
Developing adequate induction and training.

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Quality Controller
Intersoft Solutions
Nov 2017 - Jan 2021 | Lahore, Pakistan

1. Monitoring calls
2. Assess agent performance
3. Monitoring trends
4. Technological responsibilities
5. Competitor call center analysis

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Customer support executive
live chat inc
Jul 2019 - Jun 2020 | Lahore, Pakistan


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Dispatcher
BMG.INC
Jul 2018 - Jun 2019 | Lahore, Pakistan

Cab and limo services

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Consultant
Tricon Marketing
Sep 2017 - Jan 2018 | Lahore, Pakistan

UK energy campaign

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Agent
Dual Fuel Direct Ltd
Sep 2016 - Feb 2017 | Lahore, Pakistan


Education

Virtual University of Pakistan
Bachelors, Doctor of Veterinary Medicine, BS Software Engineering‎
Java , cpp, c#
CGPA 3.3/5
2019

Skills

Expert Committed to Work
Beginner Conservation Awareness
Intermediate Feedback Assessment
Intermediate Influential Communicator
Beginner Polishing Line
Beginner Production Quality Monitoring
Intermediate Sales Audit
Beginner Softwares Design
Beginner Tele Marketing

Languages

Intermediate Punjabi
Expert English
Expert Urdu

Atiqa Contacts

Shabbir Shah
Meezan Bank Limited