Summary

I am a highly competent and solution-driven IT technical support engineer with 09+ years of experience in technical support, system administration, networking, hardware and software troubleshooting.Technical Specialist, skilled in improving connectivity and describing technology benefits. Expertise in systems administration, networking, hardware and software troubleshooting. Possess fundamental knowledge networking security such as server troubleshooting, network architectures, and internal organizations systems, within operations environment. Proven ability to create and deliver solutions tied to business growth and organizational development, as well as effectively plans, installs and configures IT infrastructures to achieve high availability and performance. Skilled trouble-shooter continually focus on identifying, isolating, and resolving all technical issues in a timely manner. Astute at leading and motivating a team of highly skilled professionals for project/operations delivery.My key skills includes System Support & Administration, Database Management, Software Installations/Testing, Application Deployment, Hardware Configurations, Server Management, Network Security/Designing, Windows Server, Technical Troubleshooting, Server Management, Problem Resolution, Fiber Cabling, Desktop Support, Printer Support, Wi-Fi Controllers, LAN/WAN, Cisco Wireless Setup, Unifi, Ruckus and Microsoft OfficeAttached is my CV which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.

Projects

Windows Exchange Server at Pacific Pharmaceuticals Ltd
Network Deployment of Wahid Industries Limited Gujrat
PfSense at Vaival Technologies

Experience

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Deputy Manager MIS
Darson Industries Pvt. Ltd.
Feb 2018 - Present | Wazirabad, Pakistan

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Assistant Manager MIS
Darson Industries (Pvt.) Ltd.
Feb 2018 - Present | Wazirabad, Pakistan


Installed new servers, configured and troubleshoot cisco switches, Microsoft Exchange server, Microsoft Domain server, File sharing server, NAS management. Updated Backups, end user problems troubleshooting, CCTV configuration, deployment & troubleshooting.
Accomplished network, Servers & systems (Hardware/Software), and deployed of new servers. Configured SIP devices and PBX server, cisco switches, troubleshooting, Microsoft Exchange server, Microsoft Domain server, File sharing server, NAS management, Keeps Backups, and Printers.
Managed bridges and stabilized connectivity with branch offices, end user problems troubleshooting. Spearheaded Helpdesk server for reporting issues and resolving issues, CCTV configuration, deployment and troubleshooting.

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Senior Network & System Administrator
Amber Capacitors Ltd.
Jun 2017 - Feb 2018 | Lahore, Pakistan


Directed all functions and activities associated with business majorly includes team leading, project supervision, project planning, managing network, fiber optic deployed and post-deploying management/troubleshooting.
Streamlined and organized all engineering tasks, including technical support, server troubleshooting, standalone system troubleshooting, and firewall installation/configuration/troubleshooting and antivirus troubleshooting.

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Senior Network Security Administrator
Panda Security Pakistan
Mar 2015 - Apr 2017 | Lahore, Pakistan


Diagnosed hardware and software problems, preserve control records, and replace defective components, as well as execute data backups, disaster recovery operations, shutdown procedures and routine network startup.
Assured optimum security and 24/7 resolution of issues by examining current IT infrastructure systems network, servers and applications and following company policies.

Education

University of Gujrat
Bachelors, Bachelors in Arts, BA‎
Computer Arts, Islamic Studies, Langauge (Urdu)
Percentage 64%
2013
Govt. Degree College
Intermediate/A-Level, Intermediate in Computer Science, ICS‎
Mathematics, Computer, Physics
Percentage 52%
2011

Skills

Expert DELL systems configuration & Maintenance
Expert Equipment Installation
Expert hardware
Beginner Linux System
Expert Network Monitoring Tools
Expert networks
Expert Project Administration
Expert Routing
Intermediate team leader
Expert troubleshooting
Intermediate Virtualization
Expert Analytical Skills
Intermediate CCNA
Intermediate CCNP
Expert Cisco
Expert Cisco Certified
Expert Computer Network Operations
Intermediate Experience in hiring IT & Software positions of
Expert Explain job requirements for IT roles.
Expert Good analytical and Creative thinking skills.
Intermediate Good expertise in Infrastructure Monitoring
Expert Handling Assignments
Intermediate IBM
Intermediate L3 security and VPN
Expert Local Area Network
Intermediate Microsoft Systems Engineering
Expert Network Administrator
Intermediate Network Security Implementation
Expert Network with IT professionals
Intermediate Networking Protocol
Expert Networks & Data Centers
Expert Operational Tasks Handling
Intermediate Panda Firewall
Expert Routing & Switching
Expert Routing Knowledge
Intermediate Sophos Firewall
Expert Strong Work Ethic
Expert Technical Expertise
Beginner Untangle firewall
Intermediate Up to date with Technological Trends & Products
Expert WAN
Expert Wide knowledge of computers
Expert Windows Servers
Intermediate Wireshark 
Expert المهارات المعمارية

Languages

Expert Punjabi
Expert Urdu
Intermediate English

Ibrahim Contacts

Nafees Ahmad
Challenge Apparel
Wajahat Hassan Janjua
Global Engineering Services (Innowi.inc) Lahore