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Summary
Seeking an Opportunity as a staff member in an Institution where I can fully utilize my potential in an environment which can be challenging & progressive for me in future life.
Experience
Customer Services Officer
Open/Monitor of accounts of both local and foreign currency (LCY & FCY) in accordance with guidelines
provided by SBP Prudential Regulations.
• Ensuring that TPF, KYC and AML Guidelines are fulfilled before opening any account.
• Efficient handling of the standing instructions of the customers.
• Opening and maintenance of Term Deposits.
• Efficient handling of Customer Queries regarding general banking related issues and other accounts
management related items.
• Booking of Accruals and payments of profits to Term Deposit Holders.
• Manage Stop Payment Requests of Customers and timely follow up of all outstanding items.
• Funds Transfer.
• Making and reporting of monthly expenses accordingly with the defined SOP’s.
• Issuance of Pay Orders/Call Deposit Receipt/Term Deposit Receipt.
• Posting and Scrutiny of Outward Clearing.
• Efficient handling of all security stationary items (i.e, P/O, DD, CDR, and TDR) according to policies and
procedures.
• Effectively handling of Account Management Items (i.e, Cheque book issuance, Accounts maintenance
Certificates, Issuance of Accounts Statement, Debit Card Receiving, Documentation Keeping, and any other
service related to this) according to SBP guidelines.
• Maintain Records for the Department to furnish Accurate MIS reports to HO and returns to SBP.
• Maintains Proper records of the Account Opening forms, TDR forms and any other relevant data enabling any
retrieval in future.
• Timely follow up of all outstanding items.
• Any other assignment pertaining to account opening operations, assigned by the Line Manager
Assistant Administration Officer
Having a strong Supervising and coordination background, Specialized in Customer Dealing, Marketing, also making amendments for the growth of business and Inventory related Operations working for the EOS CALTEX LUBRICANTS.. I am able to present the data on the ERP S.A.P Software and also by using QUICKBOOKS Software.
Internee
Through my experience of INTERNSHIP in Budgeting, Loan, Letter of Credit (LC), Tariff, Inter Office Transactions (IOT), Compilation from the Finance Dept. Of NTDC (National Transmission & Dispatch Company) WAPDA House, Lahore, I have experienced roughly in Finance Section of Company.
