Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
Summary
As a IT Administrator with over 8 years of experience in the field, I possess a strong background in managing computer systems and overseeing IT teams. My expertise includes maintaining information systems and networks, troubleshooting issues, installing and upgrading new hardware and software, and ensuring network security. I have extensive experience in managing both on-premises and cloud infrastructure, designing and implementing global network architecture, and providing hands-on leadership in the configuration and maintenance of network hardware. Additionally, I possess excellent communication and interpersonal skills, and I am able to provide support to users on various IT tools and services.
Experience
IT Administrator
Develop and implement IT policies and procedures to enhance the overall efficiency of IT operations.
Provide technical support and guidance to team members for complex problem resolution.
Collaborate with vendors and service providers to procure necessary IT equipment and services.
Stay abreast of industry trends and emerging technologies to recommend and implement innovative solutions.
Monitor and analyze network performance, identifying areas for improvement and implementing necessary adjustments.
Ensure compliance with data security and privacy regulations through the implementation of robust security measures.
Regularly review and update documentation related to network configurations, server setups, and IT processes.
Act as a liaison between IT and other departments to understand their technology needs and provide effective solutions.
Jr Manager IT
Responsibilities
Maintaining information systems and networks, ensuring they are up-to-date and secure
Upgrading and installing new hardware and software as needed
Troubleshooting technical issues and providing hands-on support to team members and end-users
Managing data backups to ensure data is secure and easily recoverable
Developing and implementing policies and procedures to improve the overall efficiency and security of the organization\'s technology infrastructure
Evaluating new technology solutions and making recommendations for their adoption based on cost, efficiency, and other factors
Ensuring compliance with legal and regulatory requirements related to technology and data management
Collaborating with other departments to understand their technology needs and provide solutions that align with organizational goals and objectives.
Overall, my goal as a Junior IT Manager is to ensure that the organization\'s technology infrastructure is secure, efficient, and aligned with the needs of the business.
System Administrator
Responsibilities
Responsible for management of on premises Infrastructure.
Responsible for management of Cloud Infrastructure on Azure.
Responsible for management of Microsoft Office 365 services.
Responsible for management of on premises Domain Controller, DNS & DHCP server.
Responsible for management of helpdesk system.
Provide support to users on Office 365 tools like Outlook, Teams, OneDrive for Business.
Responsible for implementation of end user information security & data backup policy.
Responsible for implementation of Company Safety & Compliance policy.
Provide level 1 and level 2 support to Windows & Mac Users.
I.T Support Engineer
Responsibilities
Management of LAN & WAN on Juniper Firewalls and Cisco, Huawei, TP-Link Routers & Switches.
All kind of Laptop/PC Support to more than 500 Users. (Foreigners & Local Staff).
Management & Installation of Heavy-Duty Printers & Scanners.
Responsible for Telephony Services. (VOIP & POTS lines).
Responsible for all physical installations.
Responsible for End Users Issue Resolution through Helpdesk/Ticketing system.
