Established and maintained relationships with customers and vendors.
Provided assistance with problems they encountered.
Organizing customer feedback to create a working solution to recurring problems.
Managing customer queries on call, email or Social Media. Educating customers regarding features of the products.
Presenting complaint solved report on weekly basis to CEO.
Involvement in staff recruitment and appraisals.
Explaining the customers product features like, mobiles, LCDs etc.

Maintained customer satisfaction at highest level as per according to bank policy.
Monitor accounts and sought opportunities to further develop client relationship.
Managing the relationship between the bank and its corporate and retail clients.
Providing direct client service support to our high net-worth clients, owners of SME clients and high-level executives of our corporate clients.
Developing a good relationship with existing and new to bank customers as well.
Introducing to the Management every new customer for account opening purpose.

Greeting pleasantly bank customers and visiting customers.
Provide solution to problem of any customer whenever required.
Acting as a positive role model for the bank in respect of setting high customer service standards.
Provided exceptional customer service promoting bank's products and services.
Providing payroll information by collecting time and attendance records.
Trained staff to deliver a high standard of customer service.