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Rabia Malik
Customer Relations
Toyota Central Motors - Karachi, Pakistan
Summary
Experience
Customer Relations
Toyota Central Motors
Jan 2021
- Present
| Karachi, Pakistan
Answer customer inquiries
Connect with customers on call
Take customers feedback
Notedown Customer VOC.
Record and solve customer complaints receive through different channels.
Attend weekly presentations
Attend Monthly presentation.
Collection Officer
Silk Bank
Aug 2020
- Dec 2020
| Karachi, Pakistan
Checking customer payments on daily basis
Follow up from customers for their bills.
Work as a team for managing clients queries.
Education
University of Karachi
Masters,
Masters in Commerce,
BS Commerce
Accounting & Finance
2018
University of Karachi
Bachelors,
Bachelors in Commerce,
BS Commerce
Accounting & Finance, International Finance
CGPA 3.4/4
2018
Skills
Expert
Accounnts Management
Beginner
Accounts Finalization
Expert
Analytical Skills
Expert
Asset Management
Intermediate
Balance Reconciliation
Beginner
Balance Sheet Handling
Intermediate
Bank Reconciliation on
Expert
Banking
Beginner
Corporate Tax
Expert
Database Management
Expert
HFO Operations Handling
Expert
IT Support Responsibilities
Expert
Microsoft Excel
Intermediate
Network Security Administration
Expert
Proactive
Expert
Quantitative Skills
Expert
Reconciliation Knowledge
Expert
Relationship Management
Expert
Student Affairs Managemment
Intermediate
Tally Accouns
Intermediate
Tally ERP
Intermediate
Taxations Knowledge
Expert
Team Player
Expert
Time and Stress Management
Expert
Turbine Monitoring
Intermediate
المهارات الهاتفية
Languages
Intermediate English
