Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
Sajjad Ali
Recovery Officer
Khushali microfinance bank - Tando Allahyar, Pakistan
Summary
I am a committed, friendly and hardworking Customer Service Advisor with a passion for providingbr/excellent customer service at all times. In my current role, I have resolved more than up to 1000 issues,br/always having the needs of the customers and the reputation of the organization at heart. I have dealt withbr/customers enquiries and complaints face-to-face, over the phone and via email. My excellent customerbr/service and communication skills, combined with my relevant work experience, make me a real asset tobr/any organization that I work for.
Experience
Recovery Officer
Khushali microfinance bank
Apr 2023
- Present
| Tando Allahyar, Pakistan
Enter Description
Branch Banking Officer
Telenor Microfinance Bank
Jul 2018
- Sep 2019
| Karachi, Pakistan
Enter Description
Education
University of Sindh
Bachelors,
Bachelors in Commerce,
Bachelor of Commerce
Commerce
Percentage 62%
2022
Govt Muslim Sc college Hyderabad
Intermediate/A-Level,
Faculty of Science (Pre-Engineering),
intermediate
8 subjects
Grade B
2015
BISE HYDERABAD
Matriculation/O-Level,
Matric in Science,
matric
English
Grade B
2014
Skills
Expert
FEILD
Expert
Recovery
Beginner
Accounts Administration
Beginner
Adobe Photoshop
Beginner
Analytical Skills
Expert
Area Knowledge
Beginner
Bank Reconciliation
Beginner
Banking
Beginner
Business Development
Expert
Business Development Strategies
Expert
Cash Collection
Expert
Client Dealing
Beginner
Client Dealing
Expert
Client Relationship
Beginner
Communication Skills
Beginner
Corel DRAW
Intermediate
Credit Knowledge
Beginner
CRM Portal Proficient
Beginner
Cross Selling
Beginner
Customer Acquisition Skills
Expert
Customer Care Representation
Beginner
Customer Contact Skills
Expert
Customer Data
Expert
Customer Relationship Management
Expert
Customer Service
Beginner
Data Administration
Beginner
Data Entry
Expert
Debit Cards
Beginner
Delivery Riding
Beginner
Digital Copywriting
Beginner
Digital Marketing Management
Expert
Employee Banking
Beginner
Environment Management
Beginner
Fluent in English
Expert
Forms of Writing
Beginner
Influential Communication Skills
Beginner
Knowledge Information Technology
Beginner
Loan Compliance
Beginner
Loan Sales Management
Beginner
Loans Business
Expert
Manage Client Bookings
Beginner
Market Knowledge
Beginner
Microsoft Excel
Beginner
Microsoft Office
Beginner
Microsoft Office Suite or Similar
Beginner
Ms Excel
Expert
MS Office
Beginner
Multitasking Skills
Expert
New Account Opening
Beginner
OCP Or Cauterization Platform
Languages
Expert Sindhi
Expert Urdu
Intermediate English
