Summary

Muhammad Faheem
MS Management/ Pharmacist
Peshawar, Pakistan
Email faheemwazir20gmail.com
Phone 92 320 994 1601.
Dear HR Team
I am writing to apply for the advertised post at your organization. With over 7 years of experience in healthcare management, clinical research, and pharmacy supervision, I believe my diverse background and skills make me a strong candidate for the role.
Experiences
In my previous roles as a Para Medical Research Manager with MSF Operational Centre Paris/Holland, Project Manager with the Ocular Imaging and Reading Centre, Pharmacy Supervisor for Clinical Trials with MSF Holland, Staff Pharmacist at Shifa International Hospital, Pharmacy Supervisor with the Pakistan Red Crescent Society, Pharmacist with International Humanitarian Relief for Human Rights (IHH) Turkey, and Pharmacy Manager at Madina Pharmacy, I developed the following abilities and skills to contribute to your organization efficiently and effectively
As a Research Manager with MSF, I oversaw clinical trial research activities, from site validation to project implementation and monitoring. I ensured the utilization of human resources, financial, and logistical requirements for the project. Additionally, I organized seminars and workshops to build staff capacity and raise awareness among the community and stakeholders, including the Departments of Health in KPK and Baluchistan, with support from the principal project lead and organizational coordination.
At OIRRC, a global research company, I had the opportunity to work as a Project Manager. I managed multiple projects simultaneously, overseeing both operational and top management activities. These responsibilities included organizing meetings with sponsors and contract research organizations, addressing staff queries from quality control, CRA, and site teams, preparing feasibility reports, and conducting kick-off meetings with sponsors. I was also involved in capacity building for core staff on EDC.
In terms of pharmacy management, inventory management, forecasting, and order preparation for various projects were key roles I fulfilled across several organizations and institutions.
I have hands-on experience with data accuracy, data reliability, data cleaning, and data validation.
Project management, execution, and monitoring tools are key elements of my professional career.
I have a strong grasp of research processes, from concept note development to report writing.
Education and Training
Ms Management (healthcare)
Doctor of Pharmacy
Project management essentials
First Aid training
Emergency handling
IPC
BLS
GCP certified


Achievements
One of my most significant achievements in management is successfully coordinating meetings with key stakeholders, leading to the validation and licensing of clinical trial sites from the Drug Regulatory Authority of Pakistan.
My strong communication skills and dedicated approach enabled our organization to operate effectively in government sectors, with two sites validated as a result.
Successfully conducted and facilitated training for 50 doctors and 30 paramedical staff on case management for the tribal district. My ability to effectively train these professionals in case management for CL has equipped them with the skills needed to provide high-quality care to patients.
I have certified staff on ICH GCP (Good Clinical Practice) to ensure the smooth running of projects and adherence to regulatory obligations. This certification has enabled me to guarantee compliance with international standards, enhancing the quality and reliability of the research data while safeguarding patient safety and welfare.
Skills
Qualitative and quantitative Research method
SPSS
Excel
Outlook
EDC (Electronic database capturing system)
Word
Power point
I am confident that my practical experience in recruiting, monitoring, and leading teams, coupled with my academic background, positions me well to contribute to your organization's goals. My strong communication and problem-solving skills have helped me build productive relationships with various stakeholders.
I am excited about the opportunity to bring my experience to your organization and help drive the continued success of your projects. I am available to start within earliest notice.
Thank you for considering my application. I am eager to contribute to your team and am available at your earliest convenience for an interview.
Yours sincerely,
Muhammad Faheem

Projects

Randomized ,open label, multicenter clinical trial on L.Tropica

Experience

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Medical Research Manager
MSF OCP
Jul 2023 - Apr 2024 | Peshawar, Pakistan


Lead and manage all research activities required for the smooth running of the study.
Ensure that research activities adhere to specific protocols and related SOPs.
Supervise and monitor research activities, providing technical support to the study team.
Provide regular feedback to the Principal Investigator (PI) on study progress, challenges, and achievements.
Coordinate all research and clinical trial activities, ensuring compliance with protocols and SOPs.
Coordinate operational research activities and ensure implementation according to protocol.
Onboarded new employees, provided training, and managed new hire documentation.
Resolved staff conflicts by actively listening to concerns and finding appropriate resolutions.
Accomplished multiple tasks within established timeframes, maintaining professionalism and organization.
Maximized team performance through daily monitoring and mentoring.
Improved safety procedures to ensure a safe working environment.
Evaluated employee performance and provided constructive feedback.
Managed staffing schedules and recruitment efforts, implementing a mentoring program for employee engagement.
Planned and budgeted accurately to provide resources needed for smooth operation.

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Project Manager
Ocular Imaging reading and research center
May 2023 - Jun 2023 | Peshawar, Pakistan


Led and managed all research activities, ensuring smooth operation of the study.
Ensured research activities complied with specific protocols and related SOPs.
Supervised and monitored research activities, providing timely technical support to the study team.
Provided regular feedback to the Principal Investigator (PI) on study progress, challenges, and achievements.
Coordinated all research and clinical trial activities, ensuring adherence to protocols and SOPs.
Coordinated specific operational research activities and ensured implementation according to protocol.
Onboarded new employees, provided training, and managed new hire documentation.
Resolved staff conflicts by actively listening to concerns and finding appropriate resolutions.
Accomplished multiple tasks within established timeframes, maintaining professionalism and organization.
Maintained a professional, organized, and safe environment for employees and patrons.
Maximized team performance through daily monitoring and mentoring.
Improved safety procedures to create a safe working environment for workers.
Evaluated employee performance and provided constructive feedback to enhance skills.
Managed staffing during busy periods by creating employee schedules and monitoring call-outs.
Recruited, interviewed, and hired employees, implementing a mentoring program to promote positive feedback and engagement.
Planned and budgeted accurately to provide the organization with necessary resources for smooth operation.

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(Para)Medical Research Manager
Medicine sans frontiers MSF OCA-Holland
Oct 2022 - May 2023 | Quetta, Pakistan


Demonstrated expertise in understanding and interpreting requirements of ethical and regulatory bodies, ensuring study compliance.
Coordinated necessary audit processes and prepared study materials to adhere to protocols and administrative requirements.
Led the creation and maintenance of study files, including the study master file and oversight of site files.
Recruited, trained, appraised, retained, and supervised study team members.
Coordinated applications and amendments to ethical and regulatory bodies.
Conducted site visits for study setup, initiation, regular monitoring, and closeout visits.
Led study oversight groups, organized meetings, provided reports, and followed up on actions.
Liaised with study sites and core team members to ensure data accuracy and minimal loss.
Ensured timely recruitment of study participants with secure randomization processes.
Investigated and reported study adverse events to investigators and regulatory bodies.
Monitored study progress, identified and rectified problems, and ensured compliance with study plans.
Supported investigators in data collection and monitoring, liaising with collaborators and data managers.
Prepared research progress and monitoring reports, organized meetings with steering committees, ensuring compliance with regulations.
Provided regular and ad-hoc information to study participants and sponsors.
Coordinated preparation and publication of data, reports, and information, ensuring compliance with ethical requirements.
Ensured inclusion of patients and public involvement and engagement group representatives.
Acted as the first point of contact for external and internal agencies.
Maintained a professional, organized, and safe environment for employees and patrons.
Cross-trained existing employees to maximize team agility and performance.
Monitored daily activities and mentored team members to maximize performance.
Accomplished multiple tasks within established timeframes.

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Pharmacy supervisor
medicine sans frontiers (MSF)
Jun 2022 - Oct 2022 | Quetta, Pakistan


Educated and trained pharmacy staff members, pharmacy students, residents, and healthcare team members.
Counseled patients and families on prescribed medications, ensuring proper understanding and usage.
Ordered all pharmacy supplies and monitored inventory levels to prevent shortages or excess stock.
Established and enforced pharmacy security policies to protect drug inventories from damage or theft.
Implemented storage, stock management, and supply processes in compliance with MSF protocols and national regulations.
Supervised orders of medical and drug material to ensure efficient consumption patterns within budget constraints.
Managed drug supply to patients according to medical prescriptions, monitoring consumption patterns and therapeutic progress.
Ensured efficient supply to other pharmacies managed/supported by MSF, using cold chain when necessary.
Monitored and analyzed orders of dependent pharmacies to prevent stockouts or expired drugs.
Supervised pharmaceutical and nursing staff shifts, recruitment, training, performance evaluation, and development.
Reported drug consumption and medical equipment dispensed, informing on unusual patterns and forecasting future needs.
Assisted in training nursing staff regarding drug dispensing and side effects.
Responsible for storing, providing, reporting, and recording clinical trial drugs and medical equipment.

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Pharmacy manager
Madina pharmacy
Feb 2021 - Jun 2022 | Bannu, Pakistan


Recommended over-the-counter devices or medication options to help mitigate individual symptoms, ensuring optimal patient care.
Supervised a team of 5 front desk agents, resolving issues arising during shifts and maintaining smooth operations.
Developed policies and procedures for effective pharmacy management, enhancing efficiency and compliance.
Ordered all pharmacy supplies and monitored inventory levels to prevent shortages or excess stock.
Collaborated with the store manager to maintain daily operations and ensure seamless integration with other departments.
Trained pharmacy interns and newly hired pharmacy technicians, ensuring compliance with industry standards and regulations.
Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Implemented successful healthcare programs focused on professionalism, quality of care, medical teaching, and patient satisfaction.
Established and maintained effective communication with staff, physicians, and community organizations to promote high-quality patient care.
Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
Discussed medical histories with patients to provide effective medical advice and recommendations.
Maintained cleanliness and organization of the pharmacy area, ensuring a safe and pleasant environment for customers and staff.

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Pharmacist
IHH.Pakistan Mobile clinic project
Sep 2020 - Jan 2021 | Bannu, Pakistan


Interpreted prescription orders, dispensed medications, and counseled patients on proper drug usage.
Administered vaccinations to patients to provide immunity against influenza, pneumonia, and other diseases.
Maintained accurate drug records and completed necessary reports in compliance with regulatory standards.
Educated patients about potential drug interactions and provided special administration instructions.
Prepared medications in blister packs to facilitate safe and convenient medication administration.
Reviewed prescriptions to ensure appropriate selection of drugs, doses, and checked for interactions with other medications.
Evaluated drug therapy to ensure appropriate medication use and optimize patient outcomes.
Affixed correct labels to medication containers to provide clear instructions for patients.
Educated patients on medications, tools, and equipment to promote patient-centered care and increase adherence to treatment.

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Staff pharmacist
Shifa international hospital islamabad
Oct 2019 - Jul 2020 | Islamabad, Pakistan


Dispensed medications under the supervision of Principal Pharmacists, ensuring accuracy and adherence to regulations.
Maintained optimum storage and safety requirements for drugs and supplies to ensure medication integrity.
Implemented pharmacist interventions to prevent prescription and administration errors, promoting patient safety.
Managed inventory and expiry of medications, conducting regular audits to optimize stock levels.
Provided counseling and education to patients on medication usage, including patient education brochures and device demonstrations.
Administered vaccines and other specialized products, adhering to vaccination protocols and safety standards.
Managed floor stocks and crash cart inventory to ensure availability during emergencies.
Provided drug information to healthcare professionals and laypersons, addressing queries and concerns.
Prepared drug evaluation monographs for formulary addition/deletion, contributing to effective medication management.
Managed publications of newsletters, safety alerts, and medication recall alerts to keep stakeholders informed.
Participated in multidisciplinary clinical rounds in high-risk wards, identifying and rectifying drug-related problems.
Tracked and reported adverse drug reactions, conducted trend analysis, and implemented preventive measures.
Managed key performance indicators (KPIs) of clinical pharmacy, including renal dose adjustment and antibiotic stewardship.
Organized continuous education sessions, assessment tests, and trainings for pharmacy staff, interns, and residents.
Managed clinical rotations of Pharm.D students from sister-concern Shifa Tameer-e-Millat University (STMU).

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Pharmacy incharge
Pakistan Red crescent society
Apr 2018 - Jun 2019 | Bannu, Pakistan


Interpreted prescription orders, dispensed medications, and counseled patients on proper drug usage.
Administered vaccinations to patients to provide immunity against influenza, pneumonia, and other diseases.
Maintained accurate drug records and completed necessary reports as required.
Educated patients about potential drug interactions and provided special administration instructions.
Prepared medications in blister packs to facilitate safe and convenient medication administration.
Affixed correct labels to medication containers to provide clear instructions for patients.
Educated patients on medications, tools, and equipment to promote patient-centered care and increase adherence to treatment.
Reviewed prescriptions to confirm appropriate selection of drugs, doses, and checked for interactions with other medications.
Evaluated drug therapy to ensure appropriate medicine use and optimize patient outcomes.

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Community Pharmacist
Abbasi chemist islamabad
Jan 2017 - Apr 2018 | Islamabad, Pakistan


Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
Administered a wide range of immunizations and contraception options tailored to individual needs.
Supervised and coached a team of pharmacy technicians and trainees, ensuring smooth workflow and adherence to regulations.
Provided consultations and answered inquiries from patients, healthcare professionals, and physicians regarding drugs, potential side effects, and specified use.
Counseled patients regarding the proper intake of medications and addressed any concerns or questions they may have.
Managed drug and supply inventories, ensuring streamlined inventory and low overhead.
Monitored ordering of pharmacy medication stock to maintain optimal inventory levels.
Assisted other pharmacy staff with drug inventory, purchasing, and receiving processes.
Hand counted controlled medications, measured liquids, and reconstituted antibiotics as needed.
Monitored medication dispensing machines within the hospital pharmacy to ensure supplies are readily available to clinical staff.
Educated patients on proper medication use, dosage, and administration techniques.
Completed accurate cycle counts, inventory management, and will-calls for customers.
Counseled customers on medications, appropriate dosage, and potential side effects.

Education

Institute of Management Sciences
Masters, Masters in Science, MS Management‎
Health Administration, Health/Hospital Management
CGPA 3.6/4
2024
Gomal University
Pharm-D, Doctor of Pharmacy‎
Medicine, Pharma Management, Pharmacology
Completed
2016
Govt. Degree Science & Commerce College
Intermediate/A-Level, Faculty of Science (Pre-medical), Fsc Pre Medical‎
Biological Sciences
Percentage 76%
2011
Qurtaba University of Science and Information Technology
Matriculation/O-Level, Matric in Science, Matric science‎
Science
Percentage 77%
2008

Skills

Expert Analytical Skills
Expert Appointment Scheduling
Expert Basic IT Skills
Expert Binding Knowledge
Expert Budgeting
Expert C++
Expert Close Attention to Detail
Expert Communication Skills
Expert Community Health
Expert Community Leadership
Expert Community Pharmacy
Expert Compliance Reporting
Expert Configuration Switches
Expert Cooordination Skills
Expert Data Analysis and Management
Expert Data Analytics
Expert Data Collection
Expert Data Management
Expert Data Processing
Expert Develop Activity Work plan
Expert Drug Distribution
Expert EHR
Expert Email List Management
Expert Emergency Planning
Expert Evaluation Skills
Expert Flexibility
Expert Health Assessment
Expert Health Care
Expert Health Education
Expert Health Program Planning
Expert Healthcare Management
Expert Hygiene Standards
Expert Interpersonal Leadership
Expert Interpersonal Savvy
Expert Interpersonal Skills
Expert Inventory Management
Expert Leadership Management
Expert Liasing
Expert LTV Driving Licens
Expert Management Skills
Expert Managerial Skills
Expert Marketing Research Management
Expert Medical Imaging Technology Knowledge
Expert Medical Surgical Knowledge
Expert Medicine Knowledge
Expert Medicines Reconciliation
Intermediate Microsoft Excel
Expert MIS & PRISM
Expert Monitoring and Evaluation
Expert Monitoring Skills

Languages

Expert Urdu
Intermediate English
Expert Pashto

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