Summary

I’m enthusiastic,creative and self motivated boy, with my positive attitude towards my life and towards my career.

Quick learner with good leadership, analytical, interpersonal and communication skills.

Efficient ability to handle multiple tasks at a same time and willing to work in family environment.

Experience

Company Logo
Accounts & Admin Executive ( Claim Handler)
Continental Call Centre
Mar 2019 - Present | Lahore, Pakistan

Job Responsibilities:
🔸Customer Care
🔸Case Management
🔸Risk Management
🔸Solicitors Affairs
🔸Insurance Company, solicitors and client dealing
🔸content writing and proofreading
🔸Debt Recovery ( Recovery from disputed clients against services as per agreement)
🔸Business Development ( Outstanding payments recover from insurance companies )
🔸Case Assessment
🔸Quality Assurance & Maintenance

Company Logo
Marketing Executive ( Supervisor)
Continental Call Centre
May 2017 - Mar 2019 | Lahore, Pakistan

Job Responsibility:
🔸Telemarking outbound( B2B)
🔸Customer care and services
🔸 Record keeping
🔸 Training the new staff and juniors
🔸Business Development
🔸 Case Assessments
🔸 Data Gathering and Arranging

Education

University of Lahore
Bachelors, Bachelors in Arts, BA‎
English , punjabi
Percentage 60%
2016
BISE
Intermediate/A-Level, Intermediate in Commerce, I.Com‎
Accounting, Statistics and Mathematics, English, Computer
Percentage 65%
2010
BISE
Matriculation/O-Level, Matric in Science, Science‎
Biology, Physics, Comistry, English, Math
Percentage 58%
2008

Skills

Intermediate Handling Assignments

Languages

Expert Punjabi
Expert English
Expert Urdu