Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
Summary
Willing to work in a learning enviroment in administration to up lift my personel skill that will surely benifit the institution having book keeping experince in reputed organizations
Experience
Executive Customer Support
Provide customer support in professional mannersEducate users on rules violationsCompensation on paid rejectionProcessing of refund for customersReports makingEmails and chats supportPromotion of company products during conversationProvide support team mates on various tasksComplaints handlingReceive and forward customers/users suggestion to increase the quality of businessSharing personal opinion to increase user\'s experience
CSR and Info wing coordinator book keeping
Dear Sir/Madam
I have worked in following fields
• Work in Kips as Student Support Officer (Head Office) from July 2018 to continue
• Working in Systems Limited as Data Entry Operator in I.T department in project of LDA from Feb 2016 to Continue Nov 2017
• Worked in Dunya News head officer Lahore as Archiving Intern
Tasks done during work:
• Team working
• Info officers training
• Visits outstations
• Report making on info officers performance
• Complaint handing
• Out bond and inbound call projects
• Information provision and record making
• Live Chat
• Archiving of Admissions record I.e. Admission opening , Display of merit list of institutions, Notifications (new sessions, admission start, schedule and timing confirmation)
• Digitalizing and archiving of News clips
Archive department Internship and book keeping
worked in Dunya News archive department Internship (book keeping digitizing of video clips
