Responsible for call center administration and operational duties
Primary point of contact between the executives and internal/external clients
Maintain master corporate calendar of all all-hands events, conferences, holidays and vacations
Weekly Report submission to Govt Officials as & when required Maintain daily electronic journal, arrange meetings and appointments and provide reminders as needed
Prepares, Plans, Work schedules according to workloads, compiling roasters, Official leaves, Swaps, Scheduling events, programs and activities
Handling Hyper Walking & on Call Citizens
Arrange executive travel, hotel and dining arrangements as needed
Take dictation and meeting minutes, accurately enter notes and distribute.
Produce professional quality reports, presentations and briefs.
Maintaining monthly records of groceries, stationery and other supplies
Preparing attendance and rosters of staff.

Deliver prompt and professional solutions for customer inquiries via phone, email, online chat etc.
Research, prioritize and resolve customer issues in timely and accurate fashion.
Identify and implement new process plan to improve customer support service.
Work with product and sales teams to address and resolve customer issues efficiently

Supporting the executives at the office of the President in day to day administrative work that include

Travel arrangements and organization of meetings and email correspondence
Overseeing arrangements for meetings in connections with conference activities
Selected by senior management to create Power Point presentations to kick off meetings.
Track maintenance of office assets, manage expense reports and order supplies recruiting staff - this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, short-listing, interviewing and selecting candidates