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Muhammad Waqas
Floor Supervisor
Ufone GSM - Lahore, Pakistan
Projects
Metro C&C (Metro cash n carry Pakistan)
SNGPL (sui northern gas pipe lines)
British Council Pakistan
Experience
Floor Supervisor
Ufone GSM
Apr 2019
- Present
| Lahore, Pakistan
Floor Supervisor-BPO
Customer Services Executive
Ufone GSM
Mar 2016
- May 2019
| Lahore, Pakistan
Working with ufone as CSE at the project of British Council Pakistan providing customer care services over the calls.
Customer Relationship Officer
Ovex Technologies Pakistan
Jul 2013
- Mar 2017
| Lahore, Pakistan
Worked with Ovex technology Pakistan at different projects providing customer care services over the call.
Education
University of the Punjab
Bachelors,
Bachelors in Arts,
Journalism and Mass Communication, Political Science
Grade B
2017
Skills
Expert
Analytical Skills
Intermediate
Buying Experience
Expert
Configuring Software
Intermediate
Customer Focus
Expert
Handling Assignments
Beginner
Internet Explorer
Expert
Network Security Administration
Expert
Operations Control
Expert
Operations Coordination
Intermediate
Record Keeping
Intermediate
Record Keeping
Expert
Relations Management
Expert
RESTful APIs
Beginner
Social Media Strategists
Expert
Staff Services Management
Expert
Telephone Skills
Languages
Intermediate Punjabi
Expert Urdu
Expert English
