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Summary
Global Certified SAP BASIS S4/HANA 7.5 and have taken technical consultant level training on CISA & SAP BASIS S4/HANA 7.5 including, installation, user administration etc.
Moreover, I am a technically sophisticated Information Technology Professional who brings along over 10 years of experience in IT Infrastructure Technologies, ERP Implementations and Operation in Restaurant and FMCG Industries. Expertly oversee IT projects, and infrastructures from initial planning and development to implementation and enhancements. I am well-versed in wide variety of professional system support and solution-based IT services, including, monitoring, configuration, troubleshooting, and maintenance of operating systems. I am a trusted innovator tackle and resolve complex business operations through utilization of troubleshooting, critical thinking, teamwork and communication skills. I have completed MBA – Management Information System (MIS) from Muhammad Ali Jinnah University. My key skills include, Network Administration, Database Administration, Data Warehousing, Microsoft SQL Server, Microsoft SQL Server Reporting Services (SSRS), Report Builder, Report Publisher, Power BI, Process Improvement, IT Management and Security, Networks/Security Engineering, IT Maintenance, Process Improvement, Technical Support, Software & Hardware, Business Operations, Policy Implementation, Problem Solving and Microsoft Office.
Projects
Experience
Manager Application and BI
Implement and Manage Microsoft D365 & MPOS over 110 outlets across Pakistan.
Implement Microsoft Power BI as Reporting and Analysis Tool for Management and Users
Manage Microsoft SQL Server Databases
Design and Developed Dashboards & Reports in Power BI
Manager Application & BI
Implement and Manage Microsoft D365 & MPOS over 110 outlets across Pakistan.
Implement Microsoft Power BI as Reporting and Analysis Tool for Management and Users
Manage Microsoft SQL Server Databases
Design and Developed Dashboards & Reports in Power BI
Assistant Manager – IT & ERP
• Responsible for the management, planning, and delivery of on-site IT management services. Monitored, controlled, and facilitated service delivery process while following systems, methodologies and procedures.
• Management of overall functions of IT department.
• System Analysis / Administration of ERP Systems.
• Managing the network (Wi-Fi / LAN), Domain Server, Exchange Server, TMG Server, Application Server and Database Server.
• Created IT policies and documentations.
Assistant Manager – IT Operations
• Controlling the Network Wi-Fi / LAN, Domain Server, Exchange Server and ISA Server.
• Designed reusable software and system components and maintained solutions by determining designing system specifications and compliance standards. Updated the documentations such as program specification and usage documentation.
• Assisted Software Development Projects (ERP).
• Documented all processes and procedures to ensure consistency and repeatable success.
• System Analysis / Administration of ERP Systems.
• Implementation of ERP System.
