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Summary
Moheed-ur-Rehman is an experienced Customer Service Executive with in-depth knowledge of customers’ buyer journey and sales funnel.
Working at Trex by Al-Munaf Corporation has enriched him with several skills, from verbal and non-verbal communication, and interpersonal skills, to time management skills.
Currently, working as a team of “One” managing all the Omni-channel communication of the brand from handling MPBX to responding to inquiries inflow from social media, WhatsApp, and emails.
Supervising the daily order shipping activities and providing monthly reports make him a competitive individual with valuable core knowledge of supply chain management.
Efficiently handling cases of delayed orders, returns, exchanges, cancelations, and disgruntled customers by effective communication securing both the valued customers and brand image.
Experience
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