Summary

I am a self starter with strong interpersonal skills. I can work efficiently as well as an induvidual and as with the team or with an organization. I seek new chellenges and try to think out of the box. I have a work experience in telos as an customer service representative & i worked on UK based compaigns. Thank you

Experience

Company Logo
IT Executive
Techno Surge
Jul 2022 - May 2023 | Lahore, Pakistan

In my role as an IT Executive, I was responsible for leading professional Meetings with the software developers and managing various software projects for clients such as SKY and RM us companies. I worked collaboratively with cross functional teams to ensure project deadlines were met and that software development standards were followed.

Company Logo
Customer Support Representative
Telos Solutions
Apr 2022 - Jul 2022 | Lahore, Pakistan

I worked on UK based compaigns.

Education

National College of Business Administration & Economics (NCBA&E)
Bachelors, BCS/BS, Bachelors‎
Computer Science
CGPA 4.0/4
2025
Punjab Medical College
Intermediate/A-Level, Faculty of Science (Pre-medical), intermediate‎
Computer Science, Pre-medical
Percentage 60%
2018

Skills

Expert B2b
Expert  Talent Acquisition
Expert Call Center Services
Expert Commitment to Quality
Intermediate Computer Skills
Expert Cooordination Skills
Expert Cross Team Communication Skills
Expert Customer Acquisition Skills
Expert Customer Care Representation
Expert Customer Interaction Management
Intermediate Customer Relationship Management
Expert Customer Satisfaction Management
Expert Customer Service Skills
Expert Data Entry
Expert Database Impact
Expert Database Management 
Beginner DEV C++
Expert Eglish Communication Skills
Expert Email Etiquette
Intermediate Fluent in English
Expert Global Customer Services
Intermediate Global Talent Acquisition
Expert Good Communications Skills
Intermediate HR
Expert Human Resource Planning
Expert Inbound Lead Generation
Expert Inspection Implementation
Expert International Sales
Expert Live Chat Handling
Intermediate Marketing Skills
Expert Microsoft Excel
Beginner Microsoft Office Accounting
Intermediate Negotiation Skills
Expert Oral Communication Skills
Intermediate Outbound Marketing
Expert Pay Close Attention to Detail
Expert Record Keeping
Expert Relationship Building Skills
Expert Relationship Management
Expert Representation Skills
Intermediate Sales
Intermediate Sales And Marketing Skills
Expert Security Principles
Expert Talent Management
Expert Team Player
Expert TECEPYION=
Intermediate Telecommunications
Beginner Telesales
Expert Time Management
Intermediate TYPING MASTER

Languages

Expert English