Summary

Experienced in hotel and restaurant management, hospitality management, customer services and customer relationship.

Experience

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front office agent
rose rahyan by rotana
Feb 2015 - Feb 2017 | Dubai, United Arab Emirates

front desk agent ,Guest handling, customer services,administration,hospitality managment

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Guest Services Officer
Regent Plaza
Feb 2008 - Feb 2009 | Karachi, Pakistan

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At Your Services officer(AYS)
Marriot Hotel
Dec 2007 - Jan 2008 | Karachi, Pakistan

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Guest Service
Sheraton Karachi Hotel & Towers
Sep 2007 - Nov 2007 | Karachi, Pakistan

recieving the calls from guest, handling Guest complains.

Education

Asia pacific University (APU) Malaysia
Bachelors, Bachelors in Arts, B.A(HONS) Services managment‎
Services Management
CGPA 2.9/4
2014
City University of Science & Information Technology
Bachelors, Bachelors in Arts, bachelors of arts‎
Political Science, Agricultural and Resource Economics
Percentage 43%
2009

Skills

Intermediate Strong Mathematical Knowledge

Languages

Expert Urdu
Expert English