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Summary
Certified NICE CXOne Developer & Administrator | VOIP Consultant | Azure Administrator | Support Engineer | CCNA | MCSA
Projects
Experience
NICE CXOne Developer & Administrator
4+ Years Experience with American Clients as Certified NICE CXOne - Platform Engineer.
NICE CXOne is a CCaaS platform, where I develop Contact Centers including the IB/OB Phone Calls, Chat, Email, Work Items, IVR Scripting, API Integrations, SIP Trunks, VOIP Hardware and Software Solutions, etc. and Also, provide managed services for NICE CXOne Systems, as required by clients.
Support Engineer
Worked as an Azure Administrator, managing the cloud based Active Directory, Email & Web Servers.
Worked as ON-SITE Support Engineer for:
Microsoft Servers Troubleshooting (on-site Active Directory, Email, Web).
Network Management & T.Shoot using pfSense
Vice President
I worked as VICE President of IDEA Society at COMSATS University, Islamabad which was the most famous & active organization at the time in arranging all the extra curricalar activities. For example Sports Week, Tech Conferences, Coding Competitions, Motivational Seminars, Fun Activities, Musical Concerts, etc.
