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Summary
Customer-oriented full sales cycle KMBL(Khushhali Microfinance Bank Limited) sales Executive with 3+ years of experience maximizing sales, crushing quotas, and building trusted, loyal relationships with high-profile clients.
Experience
Relationship Officer
ResponsibilitiesCollect financial information (e.g. taxes, debts)Evaluate creditworthiness and eligibility for obtaining a mortgage loanInterview clientsGuide clients through mortgage loan optionsPrepare and submit mortgage loan applicationsEnsure data are in line with national and local financial rulesMonitor and report on application processesInform clients about loan approval or rejectionHelp resolve problems with applicationsResearch new mortgage loan policiesEnsure compliance with privacy laws and confidentiality policies throughout the processBuild a supportive referral network (e.g. with clients, lenders, real estate agents)
Relaionship Officer
Call center
ResponsibilitiesManage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsGrabbing Clients from UK marketplace Selling Gas and Electricity products
Credit officer
