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Summary

Team Leader l Customer Chat Support l English Proficiency l Social Media Marketing l ASO Expert l Content Writer l Teaching & Tuitionary l Nature Photographer

Experience

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Sales Executive - Amazon Sales - E-Procurement - Customer Support - Email Support
Zeta Enterprises
Jul 2023 - Present | Lahore, Pakistan

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Teacher & Tutor
Teaching Experience
Aug 2014 - Present | Lahore, Pakistan

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Customer Support / Chat Support Representative
DBS, Johar Town
May 2022 - Jun 2023 | Lahore, Pakistan

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Team Management l Email/Chat Support l Customer Management l Social Media Marketing
Musafir Groups
May 2019 - Apr 2022 | Lahore, Pakistan

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ASO Expert l Team Leader l Trend Analyzer l Content Writer
Splash Tec
May 2018 - Apr 2019 | Lahore, Pakistan

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Call Executive l Customer Support Services
Cutting Edge BPO
Oct 2017 - Apr 2018 | Lahore, Pakistan

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Education

COMSATS Institute of Information Technology
M-Phill, MS Computer Science‎
Requirements Engineering, Software Reverse Engineering, Data Mining
Completed
2021
University of Sargodha, Lahore Campus
Bachelors, Bachelors in Science, BSCS‎
Computer Science
CGPA 3.3/4
2018
Punjab Group of Colleges
Intermediate/A-Level, Faculty of Science (Pre-Engineering), Fsc Pre-Eng‎
Mathematics
Grade A
2014
Al-Zahra High School
Matriculation/O-Level, Matric in Science, Matriculation in Computer Sciences‎
Computer Sciences
Grade A+
2012

Skills

Intermediate Amazon Assistant
Intermediate ASO Expert
Expert Creative Wiring
Intermediate Customer Chat Support
Intermediate Customer Support Service
Intermediate Email Support
Expert English Proficiency
Intermediate Managing Midsize Teams - 5 to 20 People
Intermediate Relations Management Skills
Intermediate support services Management
Intermediate Writing Quotes

Languages

Expert English

Companies Followed