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Summary
Dear Concerns
my professional experience is in Pakistan where I had multiple jobs category in few good growing companies, since my career started there I had work as Customer support Executive, Technical support Executive, Front Desk, Help Desk, Receptionist, Telephone Operator, Data Entry, Office Assistant, computer hardware technician, you can find all details in my CV.
Regards
Abdul Hayee
03334319265
Experience
IT Support Officer
Business
I had run my own business for four years to make an Internet cafe where I established and handled whole setup of internet café, deal with customers directly these years helped me to polish my skill about public dealing and increase my professional knowledge and business knowledge as well.
Office & Admin Assistant
Responsibilities
Maintain record of our office documents like Marketing officer’s visits, necessary sales documents and reports. Make different reports on daily basis and update them like
Sale record Stock record Supply order
Product rates Dealer’s detail record Delivery Challan
Vehicle status Correspondence record Invoices
Product expiry Cash Inflow
and much more, I also take part in departmental meetings to discuss on different issues in order to satisfy customer’s need.
Customer/Technical Support Officer
Nexlinx was the longest professional period I spent in an organization, Nexlinx is a big name company which provides Internet Services to all over Pakistan and I had passed through in different types of works and job categories in those years, I was hired as Customer and Technical Support Executive during my job period I went through from every nature of work so that I can understand and able to work perfectly following were the job natures I did in my 8.5 years duration in Nexlinx.
Online Customer Support and Technical support Officer
Front Desk Officer Help Desk
Receptionist Telephone Operator
Billing System operating Data entry
Ticketing System handling Email handling
I had to perform all these tasks through Telephone Helpline and Chat messengers but some time I paid visits at clients premises to sort out their problems which they face using our services.
Computer Hardware Technician
In processing system I started my professional career, processing system was running a group of computer colleges in the city and it was also a company which provides maintenance and other services of computer hardware on the base of annual contract to its clients I did a basic computer course from here and got training of computer hardware, windows installations, printer services and all other stuffs needed for computer technician I used to go to different companies for computer service and
Maintenance purposes, In that short period of my career I learned to talk, deal and communicate in a professional way which help me throughout my career.
