Summary

Having a vast experience in customer support, I am able to deal with customers in a friendly, yet professional manner. Working as an emergency call receiver, I have learnt to follow certain protocols that have taught me great organizational skills. I am a hard-working individual who is willing to learn more from future CSR work experience.

Experience

Company Logo
CSR
Ufone GSM
Sep 2017 - May 2019 | Lahore, Pakistan

Customer service representative

Education

University of the Punjab
Bachelors, Bachelors in Commerce, accounting‎
Accounting
Grade C
2017
BISE
Intermediate/A-Level, Faculty of Science (Pre-medical), Fsc‎
Percentage 55%
2015
BISE
Matriculation/O-Level, Matric in Science, Science‎
Science
Percentage 64%
2013

Skills

Intermediate Communications Development
Intermediate Conservation Awareness
Intermediate CSRS
Intermediate Excellence Standard
Intermediate Handling Assignments
Intermediate Quality Control Processes Command
Intermediate Representation Skills

Languages

Intermediate Punjabi
Expert Urdu