Summary

Experience of retail banking and interacting with high-profile customers. Proficiency in written and verbal English language. Familiar with banking products offered by large banks. Excellent leadership, analytical, and team working skills. Strong numerical and leadership skills. Adept with local banking practices and state and federal banking rules.

Projects

Student Course Registration System
CRM (customer relationship management)

Experience

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Services Officer
Faysal Bank Limited
Jan 2022 - Present | Peshawar, Pakistan

Customer Service Officer for secured consumer finance i.e. Car Finance, House Finance, Credit card, Personal Finance, Running Finance etc

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Digital Marketing Manager
MAFjet Pvt Ltd
Nov 2020 - Dec 2021 | Peshawar, Pakistan

Enter Description

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Consumer Officer
Askari Bank Limited
Feb 2020 - Oct 2020 | Peshawar, Pakistan


Conducting market research to identify selling possibilities and evaluate customer needs. Actively seeking out new sales opportunities through cold calling, networking and social media. Setting up meetings with potential clients and listening to their wishes and concerns.

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Compliance Manager
FGC worldwide Money Transfer
Sep 2014 - Nov 2019 | Peshawar, Pakistan


FGC Money is a foreign exchange specialist offering services to SME commercial businesses and individual clients. I joined this company as Compliance Officer on 10th September 2014, after my hard work and performance higher management promoted me as Asst.Manager Operations and now I am working as Compliance/Operations Manager.
Following are the main duties which were assigned to me;
Support to Compliance Team SmallWorld Money Transfer UK compliance
UBL UK Compliance
Sigue International UK compliance
Support to Customer Care Team- Pakistan
Relationship with all UK Agents
Daily Banking Reporting
Transactions file creation
Dealing with FCA & HMRC UK
Reporting to NCA UK
Registration of New Agents
AML Training
MLR

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COLLECTION OFFICER
(NBP) National Bank of Pakistan
Jun 2009 - Aug 2014 | Peshawar, Pakistan

Job Description
• Responsible for bringing delinquent account to a current status in accordance with the term and conditions of the credit agreement.
• Manage delinquency and credit losses with in established benchmarks.
• Provide remedies for distressed customers who are willing to repay.
• Educate customers about the importance of paying on time and the effect of late payment will have on their credit record and future borrowing possibilities.
• Ensure that high quality customers services are offered to retain profitable customers.

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SALES OFFICER
NBP (National Bank Of Pakistan)
Oct 2006 - Jun 2009 | Peshawar, Pakistan


Responsible for selling the NBP PRESIDENT ROZAGAR SCHEME
Retail Banking Group product. Successfully achieved all my targets.

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Teacher
The City Model School
Jun 2006 - Nov 2006 | Peshawar, Pakistan

Education

University of Peshawar
Bachelors, Bachelors in Arts, Bachelors in Arts‎
Economics
2008
Peshawar Model Degree College
Intermediate/A-Level, , F.A General Science‎
Computer Science
Percentage 58%
2004
Peshawar Model School Boys II.
Matriculation/O-Level, , Matriculation in Science‎
General Science
2002

Skills

Expert Affressive Marketing
Expert Anti-money laundering AML
Expert Anti-Money Laundering Knowledge
Intermediate Banking
Expert Business Development Process
Expert Client Relations Management
Expert Compliance
Expert Configuring Software
Expert Customer Relationship Management
Expert Customer Service
Expert Customer Service Skills
Expert Database Applications
Expert KYC Knowledge
Expert Official Tasks Handling
Expert Persuasion Customer
Expert Product Knowledge
Expert Remittance Processing
Intermediate Risk Assessment
Expert Sales
Expert Sales Skills
Intermediate SBP Regulations
Expert TECEPYION=

Languages

Beginner Saraiki
Expert Punjabi
Intermediate Pashto
Expert Urdu
Intermediate English

Syed Asad Abbas Contacts

Kamran Khan
MCB islamic
Malka Saba Bilqees
Shenzhen Rondaful Technology Co., Ltd China, Project (Hyper Future PVT.LTD)