Summary

Arranging flights, insurance and accommodation.
Using a booking system to secure holidays.
Collecting and processing payments.
Advising clients on travel arrangements, e.g. visas and passports.
Sending out tickets to clients.
Keeping clients up to date with any changes.
Dealing with complaints or refunds
maintaining the data of customers

Experience

Company Logo
Reservation & Ticketing Officer
Air Lines
Jul 2017 - Present | Karachi, Pakistan

Arranging flights, insurance and accommodation.
Using a booking system to secure holidays.
Collecting and processing payments.
Advising clients on travel arrangements, e.g. visas and passports.
Sending out tickets to clients.
Keeping clients up to date with any changes.
Dealing with complaints or refunds
maintaining the data of customers

Company Logo
TICKETING MANAGER
Sarah Travel &Tours Lda
Jul 2015 - Jul 2017 | Maputo, Mozambique

Arranging flights, insurance and accommodation.
Using a booking system to secure holidays.
Collecting and processing payments.
Advising clients on travel arrangements, e.g. visas and passports.
Sending out tickets to clients.
Keeping clients up to date with any changes.
Dealing with complaints or refunds
maintaining the data of customers

Company Logo
COUNTER SUPERVISOR
ALouda Travel&Tours Co.
Nov 2014 - Apr 2015 | Riyadh, Saudi Arabia

Arranging flights, insurance and accommodation.
Using a booking system to secure holidays.
Collecting and processing payments.
Advising clients on travel arrangements, e.g. visas and passports.
Sending out tickets to clients.
Keeping clients up to date with any changes.
Dealing with complaints or refunds
maintaining the data of customers

Company Logo
COUNTER SUPERVISOR
Seasons Travels & Tours
May 2008 - Jul 2014 | Karachi, Pakistan

Arranging flights, insurance and accommodation.
Using a booking system to secure holidays.
Collecting and processing payments.
Advising clients on travel arrangements, e.g. visas and passports.
Sending out tickets to clients.
Keeping clients up to date with any changes.
Dealing with complaints or refunds
maintaining the data of customers

Company Logo
Counter Assistant
Pak Saudi Aviation Travel &Tours.
Aug 2002 - Apr 2008 | Karachi, Pakistan

Arranging flights, insurance and accommodation.
Using a booking system to secure holidays.
Collecting and processing payments.
Advising clients on travel arrangements, e.g. visas and passports.
Sending out tickets to clients.
Keeping clients up to date with any changes.
Dealing with complaints or refunds
maintaining the data of customers

Education

Shah Abdul Latif University
Bachelors, Bachelors in Arts, Bachelors in Arts‎
English
Grade B
2016

Skills

Intermediate Amadeus GDS
Intermediate DIT (DIPLOMA IN INFORMATION TECHNOLOGY)
Intermediate Galileo Command
Beginner Handling Assignments

Languages

Expert Sindhi
Expert Urdu
Intermediate Portuguese
Intermediate English
Intermediate Arabic