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Summary
In my over 4 year Experience I had been working with different clients and performed all my tasks with 90+ quality
Experience
Program Support Specialist
1. Medical & Pharamcy Authorization Initiation
2. Medical & Pharamcy Authorization Follow-Ups
3. Medical Benefits & Pharmacy Benefits
4. Complete Case Investigation
5. Problem Solving
6. Expert to handle work Load
7. Time Management
8. Well Aware of All Insurance Plans in USA
Email & Chat Support Executive
Customer service Via Chat and Emails
Multi-tasking
Handling 8 to 10 chats at a time
Handling Queue
Handled APAC region customer service for FoodFanda
Work Restrictions, Meeting Targets Every Month
90+ Quality Every Month
Making Notes
Team Work
Telesales Representative
Cold Calling
Selling Products
Convincing For COT
COT specialist
Direct Interaction
Utlity Manager for Various Busienses
Lead Generation
Sales Follow ups
Acheiving Sales Targets
700+ calls on daily Basis
