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Summary

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Projects

ERP

Experience

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Support & Implementation
generix solution
Jan 2021 - Present | Lahore, Pakistan

i work here as a support & implementation specialist. my role is to guide costumer as per they need & implement software at their premises

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Call Center Agent
Jazzup
Mar 2020 - Nov 2020 | Lahore, Pakistan

Enter Description

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dentist assistant
Clinic
Oct 2017 - Sep 2019 | Lahore, Pakistan

Perfect Teeth

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Medical
Al.Imran Hospital
Feb 2017 - Mar 2018 | Lahore, Pakistan

Clinical Assistant , Dentist Assistant

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Paramedical
Bait tu Shifa Clinic
Oct 2016 - Feb 2017 | Lahore, Pakistan

Clinical Assistant

Education

University of Engineering & Technology
Short Course, Networking Technology‎
HCNA(Routing & Switching), HCNP, CCTV
Completed
2019
Allama Iqbal Open University (AIOU)
Bachelors, Bachelors in Arts, BA‎
Food And Nutrition, Health And Nutrition, Sociology
Grade B+
2019
BISE
Intermediate/A-Level, Intermediate in General Science, F-A‎
English , Urdu , Civics , General Science
Percentage 60%
2013

Skills

Expert Ability to Maintain Professionalism
Expert Chat Support
Beginner Client Support
Intermediate Clinical Assistant
Expert Communication and Interpersonal Skills
Expert Customer Analysis
Expert Customer Care Representation
Expert Customer Dealing 
Expert Customer Interaction Management
Expert Customer Satisfaction Management
Expert Customer Service
Expert Customer Service Skills
Expert Customer Success
Expert Customer Support
Intermediate Dentist Assistant
Intermediate Dispatch Skills
Expert Email Support
Expert Handle Stressful Situations
Expert Listening to Customers
Intermediate Microsoft Office Suite or Similar
Intermediate MS Excel
Intermediate OneWorld
Expert Promote a Positive Image of the Bank
Intermediate Reception Opertions

Languages

Expert Punjabi
Intermediate English
Intermediate Urdu

Companies Followed