Summary

Dear Sir / Madam

Sub. Appropriate Career Opening in Your Esteemed Organization

I take this opportunity to introduce myself as a Masters of Science in Information Technology (MSc. IT) having more than Three years of IT Experience and Also One Year of Admin Officer Experience. 
I understand that your organization operates in a professional, dynamic and vibrant environment. I am absolutely sure that there would be extremely challenging and growth oriented career opportunities existing in your organization. All this positively motivates me to explore an appropriate opening with your good self.
I can assure you that with my academic background accompanied with the knowledge and skills acquired during my job, I would be able to make a meaningful contribution to your organization. I am very keen to apply my skills and expertise in todays era. I am desirous of a long-term association with organizations where professional skills and talents are recognized. I am confident of playing a productive role towards growth of an esteemed organization like yours.
I am enclosing my Curriculum Vitae herewith for your kind perusal. I am looking forward for an opportunity to meet your good self and exploring possibilities further.
Thanking You.

Yours Sincerely,
Rana Bilal Arshad
Ph +92 336 4955445

Projects

Windows 10 Projects

Experience

Company Logo
Sales Executive
Real Estate
Oct 2022 - Present | Lahore, Pakistan

Responsibilities As Sales Executive in Real Estate

•        Conducting site visits and briefing clients in person
•        Prospecting for leads and using different connections to sell the property
•        Follow up with clients
•        Closing the sale

Company Logo
IT and Admin Officer
SINACO Engineers Pvt Ltd
Sep 2020 - Sep 2022 | Lahore, Pakistan

Responsibilities As IT Support Engineer

•           Deployment project of Windows 10, Anti-Virus and Software’s to Branch Level
•           Email coordination’s for Down Links of ATM’s and Branches ISP Links
•           Working on Alexxo and Web Applications
•           Installation and operations to consistently meet rigorous user requirements
•           Responsible of Software Installation and Troubleshoot Issues
•           Configuring & Troubleshooting of Printers and Scanners
•           Email Configurations
•           System related issues (Software, Hardware, configuring, Troubleshooting)
•           Implementing, Supporting and Maintaining new hardware and software infrastructure
•           Collection and Maintaining of PCs Inventory and Checklists

Responsibilities As IT and Admin Officer

•           Manage office supplies stock and place orders
•           Organize a filing system for important and confidential company documents
•           Answer queries by employees and clients
•           Book meeting rooms as required
•           Arrange travel and accommodations

Company Logo
IT SUPPORT ENGINEER
Faysal Bank Limited
Aug 2018 - Aug 2020 | Lahore, Pakistan

Responsibilities As IT Support Engineer

Deployment project of Windows 10, Anti-Virus and Software to Branch Level
Working on Service desk, Alexxo and Web Applications
Installation and operations to consistently meet rigorous user requirements
Responsible of Software Installation and Troubleshoot Issues
Configuring & Troubleshooting of Printers and Scanners
Email Configurations
System related issues (Software, Hardware, configuring, Troubleshooting)
Implementing, Supporting and Maintaining new hardware and software infrastructure
Collection and Maintaining of PCs Inventory and Checklists
Resolving network issues
Coordinate internal resources and third parties/vendors for resolution of Issues

Education

University of Education
Masters, Masters in Science, MScIT‎
Information Technology
CGPA 3.3/4
2017
University of the Punjab
Bachelors, Bachelors in Commerce, B.Com‎
Commerce, Accounting & Finance, Business Administration
Percentage 64%
2011
BISE
Intermediate/A-Level, Faculty of Science (Pre-Engineering), F.Sc Pre-Engineering‎
Physics, Chemistry, Mathematics
Percentage 65%
2008
BISE
Matriculation/O-Level, Matric in Science, Matric in Science‎
Physics, Chemistry, Biology
Percentage 77%
2006

Skills

Intermediate Active Directory
Intermediate Active Listener
Expert Add Posting
Intermediate Admin Operations Management
Intermediate Amazon Knowledge
Intermediate Analytic Skills
Expert Analytical Skills
Expert Answering Inquiries
Intermediate Application Support Management
Beginner Applications Software Development
Beginner Asana Tool Handling
Intermediate Association Management Software
Beginner Asterisk
Expert B2B Business Development
Intermediate Bidding Skills
Intermediate Bookkeeping
Beginner Bootstrap
Intermediate Business Analysis
Intermediate Business Development
Intermediate Business Development Process
Intermediate Business Development Process 1
Intermediate Business Development Strategies
Beginner Business Layer
Intermediate C++ Knowledge
Expert Call Center Services
Intermediate Call Center Sevices
Intermediate Call Handling
Intermediate Canlendar Management
Intermediate CCNA
Intermediate CCTV Installation
Expert Chemical Lab Knowledge
Intermediate Cisco
Beginner Cisco Certified
Beginner Cisco Firewall Security
Expert Client Acquisition
Expert Client Correspondence
Intermediate Client Relationship Maintaining
Beginner Cloud
Expert Cloud, Server
Intermediate Commercial Real Estate Knowledge
Expert Computer Assistance
Intermediate Computer Hardware Configuration
Expert Computer Hardware Installation
Expert Computer Hardware Knowledge
Intermediate Computer Information Systems
Intermediate Computer Network Operations
Expert Computer Profcient
Expert Computer Proficient
Expert Computer Technical Knowledge
Expert Configuration Switches

Languages

Intermediate English
Expert Urdu
Intermediate Punjabi