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Summary
Seeking the challenging role , where my existing skills and qualifications will add from the value of outset whilst , I continue to develop my further skills and knowledge in this field .
Experience
Customer Care
Handles incoming calls or inquiries from prospective customers or clients.
Assists customers effectively by solving customer disputes.
Provides customer additional information or explains services.
Discusses products offered and ensures customer satisfaction.
Tactfully handles confrontational or stressful interactions with the public.
Completes supporting paperwork and data entry as required.
Accurately captures customer informationCreates and maintains service reports
