Summary

Enthusiastic and hard working restaurant manager with the winning attitude and desire to deliver an exceptional dining experience focused on setting high expectation and rising service standards. Savvy marketer with record of improving revenue, reducing turnover, and increasing customer satisfaction.

Experience

Company Logo
Restaurant Manager
Catch 22
Jan 2015 - Jan 2016 , United Arab Emirates

I was managing the all major responsibilities



, training and supervising staff

planning menus
ensuring compliance with licensing, hygiene and health and safety legislation

producing staff rotas
handling customer enquiries and complaints
taking reservations
greeting and advising customers
problem solving
preparing and presenting staffing/sales reports
keeping statistical and financial records
assessing and improving profitability
setting targets
handling administration and paperwork
liaising with customers, employees, suppliers, licensing authorities and sales representatives
making improvements to the running of the business and developing the restaurant.

Education

City and Guilds
Diploma, Food And Beverages Services Level III‎
Food and Beverages Management
Incomplete
2018
City and Guilds
Diploma, Reception Service And Principles Level II‎
front office
Completed
2016
Institute Of Tourism Hospitality Management
Diploma, Hotel Management And Tourism‎
Food And Beverages, Restaurants Operations, Front Office
Completed
2013
University of the Punjab
Bachelors, Bachelors in Arts, B.A‎
Arts
Grade B
2012

Skills

Intermediate Administration managment
Expert Commiunication Skills
Intermediate Croperate Relations
Expert Customer Culfilict
Intermediate LTV Driving Licens
Intermediate promoting and marketing the business
Intermediate recruiting, training and supervising staff
Expert Relations Management Skills
Expert RESTful APIs
Intermediate Resturents Managment
Expert Staff Services Management
Intermediate Staff Tranings Programs
Expert Upselling
Expert المهارات المعمارية

Languages

Expert Urdu
Expert English