Summary

Experienced and skilled IT Support Specialist with over couple of years in solving technical problems and helping users. I aim to use my knowledge of specific technologies or tools to provide excellent support and improve systems. Focused on delivering fast, effective solutions and ensuring a smooth tech experience for everyone. Professional with a demonstrated history of working for a private sector as an HR.

Experience

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I.T Support Service Delivery Specialist
Jaffer Brothers (Private) Limited
Feb 2024 - Present | Karachi, Pakistan

 Performing diagnostic tests and repairs, as well as developing data archiving, backup, and retrieval procedures. Installing, configuring, and updating network software, as well as maintaining hardware and network devices. Testing the exchange of data between computers, servers, modems, and routers. Physical setting up of computers and software system installation for various computer applications and programs. Exceptional organizational and time management skills. Email Configuration.

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IT Support Specialist
MCB BANK LIMITED
Jan 2021 - Aug 2023 | Karachi, Pakistan

 Testing the exchange of data between computers, servers, modems, and routers. Installing, configuring, and updating network software, as well as maintaining hardware and network devices. Performing diagnostic tests and repairs, as well as developing data archiving, backup, and retrieval procedures. Physical setting up of computers and software system installation for various computer applications and programs. Exceptional organizational and time management skills. Email Configuration.

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Human Resource Assistant
Katzo
Sep 2019 - Dec 2020 | Karachi, Pakistan

 Assist with HR Executive regarding recruitment, hiring and worker relations in departments. Deal with employee request regarding human resource issues, rules and regulations. Recruit individuals and perform varied accomplishment steps. Compiling and updating employee records (hard and soft copies). Make coordination with varied departments. Post Job Ads on Company’s Portal and social media. Planning, developing and implementing compensation programs for exempt and nonexempt staff. Strategized with team to create business plan, purchase, branding, advertising, remodeling, and marketing for Technology Company. Provide proper guidance to new hire employees on HR policies, internal procedures, and regulations.

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Junior Officer HR
Microlink
Apr 2017 - Jul 2018 | Karachi, Pakistan

 Screening resumes and application forms.
 Schedule and confirm interviews with candidates.
 Prepare HR related reports as needed.
 Supported daily operations of busy human resources department.
 Post and update job ads from job boards, careers pages and social media.
 Communicate with new hire employees related HR Polices.
 Maintain staff records by using electronic and manual filing systems.

Education

University of Sindh
Masters, Masters in Business Administration, MBA‎
Human Resource Management
CGPA 2.5/0
2016
University of Sindh
Bachelors, Bachelors in Commerce, B.Com‎
Commerce
Percentage 68%
2013
BISE
Intermediate/A-Level, Faculty of Science (Pre-medical), F.Sc Pre-Medical‎
Biomedical
Percentage 70%
2009
BISE
, Matric in Science‎
Percentage 68%
2007

Skills

Intermediate CCNA
Expert IRIS · unison · Mysis
Expert LAN
Expert Laptop & Desktop Support
Expert Odoo
Expert Python Programing Language
Expert Technical Support
Expert WLAN

Languages

Expert English
Expert Urdu