Summary

Hi...My name is Samira Basharat. I am an experienced telemarketing & call center agent with 7 years great experience on different projects, campaigns and BPOs/Call centers.I am enthusiastic, confident,loyal, trustworthy,friendly, team player,keen observer, intelligent, decision maker person and agent.My hands on experience in USA,UK & local based campaigns as well Dubai projects.e.g.Advertising, entertainment packages (Dubai), nursing recruitment,loan, credit cards, accidents: Compensations,
Comcast Xfinity,Dish TV,Dekho.com.pk & Malboro Cigarette campaign in Ovex Technologies.I enjoy my work being providing customer service & getting sales and hitting the targets.I am a good competitor in performance.So looking for a job where I can prove my skills and enhance as well with good official environment and attactive salary package 45k-50k.I also have got Debt Collection and Data Entry experience from Dubai.Last but not the least I have got experience on getting sales on emails which was tremendously awesome experience.
Thanks
Best Regards
Samira Basharat

Experience

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Medical Billing Specialist
Nerosj
Mar 2018 - Mar 2019 | Lahore, Pakistan

Hi there
AOA,I was working as Medical Billing Specialist in Nerosj USA Based campaign.My duties were to maintain patient's data and to communicate with adjusters & attorneys in concern of paying insurance of patient(Accident Claim).I was getting 45000 pkr salary package .My expected salary package is 50-60k as I am highly experienced in sales & customer service.Also I am interested for sales manager designation as I am bold & confident personality and can lead prople.
Thanks
Eid Mubarak

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Customer Support Executive
The Resource Group TRG
May 2017 - Aug 2017 | Lahore, Pakistan

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Sales Executive
Atn Media Publishing LLC
Oct 2015 - Oct 2016 | Dubai, United Arab Emirates

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Sales Executive
Global Ventures LLC
Nov 2014 - Oct 2015 | Dubai, United Arab Emirates

Education

Pakistan International School /College Riyadh Saudia Arabia
Intermediate/A-Level, Faculty of Arts, Intermediate‎
Physical Education & Sports, Islamic Studies, Home Economic
Grade A
2001

Skills

Expert Email communication
Expert Excel
Expert grammer
Expert office
Expert Pro active Leader
Expert Problem Finding
Expert Telesales
Expert written
Expert Ability To Adapt
Expert Ability to Speak and Understand Fluent English
Intermediate Accounts Managment Skills
Expert Active Listening
Expert Aftersales Skills
Intermediate American or British Accent
Expert Aseptic Technique Knowledge
Intermediate Attention to Detail and Organization
Expert BPO Supervision Skills
Expert Branch Support.
Expert Business Problems Analysis
Expert Call Center Development
Expert Call Controls
Expert Clear and Effective Communication
Intermediate Closers
Expert Conservation Awareness
Expert Control Points Knowledge
Expert Counter Billing
Expert CRM Command
Expert Customer Satisfaction Management
Expert Emil Writing Skills
Intermediate End to End Sales
Expert English Sales Experience
Expert English speaking
Expert Enthusiastic
Intermediate Export Management
Intermediate Flexible Approach
Expert Fluency in English - exceptional spoken
Intermediate Fluency in SPOKEN and written English.
Expert Fluent in Engslish
Expert h Operations Management
Expert Handling Assignments
Expert Industrial Pipes Knowledge
Expert Inside Sales
Beginner Interpersonal Leadership
Expert Make outbound Calls
Expert Manage Inbound calls
Intermediate Medical Activity
Expert MIT Knowledge
Expert Must Be Able Speak English Fluently
Expert Neutral or non-inflicted American accent and
Beginner Nutrition Management:

Languages

Intermediate Punjabi
Intermediate Urdu
Intermediate English
Beginner Arabic