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Summary

Call center representative with 3 years of experience. Highly skilled in problem-solving, communication, product knowledge, and providing customer satisfaction. Seeking to use proven skills in problem solving and communication to provide expert service to Outdoor Research customers.

Experience

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Travel Advisor
Emenac
Aug 2019 - Present | Lahore, Pakistan

My job is to build relationship with the customer to provide Best Tour for his/her desire destination according to his/her requirements.

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Consultant
Nexvistech
May 2019 - Aug 2019 | Lahore, Pakistan

I was Working as a Consultant in USA Spectrum Campaign.

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Call Center
Ibex
Aug 2017 - May 2019 | Lahore, Pakistan

I was working in IBEX As a CSR.

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Call Center
Black Arrow
Jun 2016 - Jul 2017 | Lahore, Pakistan

I Worked there As A Quality Assurance.

Education

Virtual University of Pakistan
Bachelors, BCS/BS, BCS‎
Computer Networking
Grade B
2015
Swedish Institute of Technology
Intermediate/A-Level, Intermediate in Computer Science, DAE‎
Networking, Computer Science, Virtual Basic
Grade B
2013
Government High School Khewra
Matriculation/O-Level, Matric in Science, matric‎
Computer
Grade B
2010

Skills

Intermediate Convincing power
Intermediate customer service
Intermediate excellent networking
Intermediate Good Communication
Intermediate good selling skills
Intermediate speak and understand in English
Intermediate support Skill
Beginner Ability to Speak and Understand Fluent English
Beginner ability to type
Intermediate Ability to Use Positive Language
Intermediate Accounting Software Command
Beginner Accounting+
Intermediate Aftersales Skills
Beginner Analysis of Information
Intermediate Aseptic Technique Knowledge
Intermediate Attention to Detail and Organization
Intermediate Attentiveness
Intermediate Basic Knowledege of Word and Excel
Expert Basic understanding of Internet
Beginner BPO Supervision Skills
Beginner Branch Support.
Intermediate Buisness Acquisition
Expert Call Center Development
Expert Call Centre
Expert Call Headlining
Intermediate Call Support
Beginner CCNA
Beginner Chat Support
Intermediate Chat Support Skills
Intermediate Clear and Effective Communication
Intermediate Client Deaaling
Expert Conservation Awareness
Beginner Counter Billing
Intermediate CSRS
Intermediate Data Distribution Analysis
Beginner Documentation
Beginner DTV
Intermediate Email Support
Intermediate English speaking candidate more preferabble
Intermediate Excellent speaking skills in the target language
Intermediate expertise in excel
Intermediate Feedback Assessment
Intermediate Fluent in Engslish
Beginner Fluent inEnglish
Intermediate Good English Listening
Intermediate Good hearing and understanding
Beginner h Operations Management
Intermediate Handling Assignments
Expert Health Ftness
Beginner home security compaign

Languages

Intermediate Punjabi
Expert Urdu
Intermediate English

Companies Followed