Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
Summary
Technical Support Engineer with over 4 years’ experience in technical product support, product testing, database management ,application support, and technical customer support , in pre sales, post sales,, and R&D areas.
Projects
Experience
Project Engineer
Communicated effectively with the application developers, engineering architects, professional services engineers, QA analyst, sales and product management teams to reproduce, resolve and document support cases as an advocate for the customer.
Good knowledge of MSSQL, MySQL, Maria DB , Firebird and Oracle DB
Educating clients about the different functions that are available within the spectrum, including their usage through phone and remote training.
Providing knowledgeable technical support to ensure that the issues, questions, and needs are properly met in a timely manner.
Installed programs and trained customers on software.
Diagnose and resolve complex technical and product functionality issues
Knowledge of basic network protocols containing TCP/IP, SMTP, ipv4, HTTP, https, etc.
Software support Engineer
Developed graphical user interfaces using ASP.NET
Management IIS to deploy Apps
Create Entity Relationship Diagrams
Developed Stored Procedures, Functions, Views and Triggers.
Investigate and fix errors on existing websites
