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Summary
To be a part of professionally challenging environment, where I can effectively utilize the knowledge and
skills that I have acquired through education and where I can get good experience for my own and as
well as the organizations growth. I will leave no stone unturned to prove my efficiency and fitness for
the post applied for.
Projects
Experience
Manager Operation & Maintenance
Prepare and deliver technical presentations explaining products or services to customers
Answer incoming service phone calls and emails while working on the service desk
Manage all customer issues regarding installed HVAC systems and if required escalate it to respective departments
Handle troubleshooting complains and ensure effective team deployment for resolving it
Plan and carryout preventive maintenance and servicing of all clients in advance
Maintain accurate customer documents and prepare timely reports for all issues and executed work
Do cost estimation of troubleshooting and maintenance task
Share commercials of spares and maintenance task with clients
Maintain inventory spares, company-assigned tools, and personal library of machine manuals
Prioritize and manage several open issues of different clients at one time
Secure and renew servicing contracts with clients
Service Support Engineer
Prepare and deliver technical presentations explaining products or services to customers
Answer incoming service phone calls and emails while working on the service desk
Manage all customer issues regarding installed HVAC systems and if required escalate it to respective departments
Handle troubleshooting complains and ensure effective team deployment for resolving it
Plan and carryout preventive maintenance and servicing of all clients in advance
Maintain accurate customer documents and prepare timely reports for all issues and executed work
Do cost estimation of troubleshooting and maintenance task
Share commercials of spares and maintenance task with clients
Maintain inventory spares, company-assigned tools, and personal library of machine manuals
Prioritize and manage several open issues of different clients at one time
Secure and renew servicing contracts with clients
Sales and Project Engineer
Search for new clients who might benefit from company products or services
Prepare and deliver technical presentations explaining products or services to customers
Travelling to visit potential clients
Establishing new, and maintaining existing, relationships with customers
Recording and maintaining client contact data
Prepare reports for head office Prepare, schedule, coordinate and monitor the assigned engineering projects
Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications
Assign responsibilities and mentor project team
Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommending actions
