Informing clients on the company’s services offered and advising the form of claim that could be made based on the specific case’s merit.
 
·         Assessing each case individually on its own merit
·         Assisting clients on filling the form and gathering information
·         Liaison with the legal advisor and the claims department
Achieved ‘Employee of the month’ award thrice in a row

Successful completion of full-time, paid internship at UAE’s top Waterproofing & Insulation Company. Received a letter of appreciation and a return job offer
 
·         Worked on two major waterproofing & insulation projects in Dubai and Abu-Dhabi, including West Yas Island, residential development (1099 villas)
·         Assured quality of specialized work is acquired and followed as per the drawings and specifications
·         Responsibility of following Method statement and technical data sheet
·         Provided insights to improve processes and practices to ensure quality is maintained while efficiency is optimized.
·         Liaised with the consultant’s representative and site engineer for quality issues
·         Raising non-compliance, identifying root causes and instilling corrective actions to prevent reoccurrence
·         Providing daily inspection status and progress to QA/QC Manager
·         Preparation of project Quality documentation in accordance with company policy, QMS and Client requirements for approval.
·         Attained knowledge of ISO 1900