I'm a highly motivated and dedicated professional with a strong background in healthcare administration operations. With a passion for excellence in the health industry, I always strive to make a positive impact in the organisation i work.
My academic qualifications include pursuing a Master in Public Health. I have also completed my bachelor's medical degree M.B.B.S. Additionally, I am also holding other certificates in Microsoft Office, Visual Basic 6.0, Web Designing etc.
Thoroughly in my career, I have gained an extensive knowledge experience in various organisations on healthcare managerial level. I have successfully managed various hospitals under Sehat Sahulat Program on social health reforms ensuring that the identified under-privileged citizens across the country get access to their entitled medical health care in a swift and dignified manner without any financial obligations.
I'm currently working as an Assessor Manager at Healthcare Commission where assessments of the hospitals in the province through assessing their quality and standards is my main responsibility where I assess on the basis of Minimum Service Delivery Standards set by the Commission.
As an individual I'm known for my strong ethic, focused and strong interpersonal skills. I thrive in dynamic and face-paced environments, where I can apply my problem-solving abilities to drive positive change. I'm a team player who values collaboration and believe in fostering a supportive and inclusive work culture.
If you are looking for a personality with a health administration / management who can contribute to the success of your organisation, I would warlmy welcome to be part of your organisation to explore through collaboration and achieving mutual growth excellence in health industry.
Conducting assessments of various hospital departments, such as nursing, surgery, emergency services, and administration, to ensure compliance with regulatory standards and best practices.
Reviewing patient records and treatment plans to assess the quality of care provided and identify areas for improvement.
Developing and implementing quality improvement initiatives to enhance patient care outcomes and operational efficiency.
Collaborating with hospital staff, including physicians, nurses, and administrators, to address issues identified during assessments and promote a culture of continuous improvement.
Analyzing data related to patient outcomes, satisfaction surveys, and other performance metrics to identify trends and areas needing improvement.
Providing education and training to hospital staff on quality improvement methods and best practices.
Participating in accreditation processes and surveys to ensure compliance with regulatory requirements and standards.
Communicating assessment findings and recommendations to hospital leadership and stakeholders to drive organizational change and improvement efforts.
Reviewing insurance claims for accuracy and completeness.
Verifying patient information, medical codes, and treatment details.
Communicating with healthcare providers, insurance companies, and patients to gather necessary information.
Evaluating claims based on insurance policies and medical guidelines.
Adjudicating claims by approving or denying them based on policy terms.
Resolving claim issues or discrepancies through investigation and negotiation.
Ensuring compliance with regulatory requirements and company policies.
Maintaining accurate records of claims and related correspondence.
Providing support and guidance to healthcare providers and patients regarding claim processes.
Analyzing claim data to identify trends or areas for improvement in the claims process..
Design engaging and age-appropriate English language lesson plans for different grade levels.
Develop instructional materials, including worksheets, visual aids, and interactive activities.
Teach English language skills such as reading, writing, speaking, and listening.
Conduct group discussions, storytime, and interactive exercises to enhance language comprehension.
Organize language-related extracurricular activities, such as storytelling events or language clubs.
Assisted senior doctors and medical staff in patient examinations and treatments.
Collected and documented patient medical histories and vital signs.
Observed and participated in various medical procedures and surgeries.
Managed and updated patient records and charts.
Interacted with patients to explain procedures, treatments, and medication instructions.
Attended departmental meetings and case discussions to learn from experienced professionals.
Rotated through different medical specialties to gain exposure to various aspects of healthcare.
Conducted literature reviews and research to contribute to medical knowledge.
Assisted in medical rounds and patient care planning.
Collaborated with nursing staff and other healthcare professionals to ensure comprehensive patient care.
Participated in medical emergencies and learned how to handle critical situations.
Engaged in continuing medical education activities and workshops.
Developed communication and bedside manners skills when interacting with patients and their families.
Operate and drive a range of luxurious cars in a safe and responsible manner.
Ensure compliance with traffic laws and regulations at all times.
Perform regular vehicle inspections to check for any mechanical issues or safety concerns.
Maintain cleanliness both inside and outside the vehicles.
Adhere to pick-up and drop-off schedules to ensure punctuality.
Manage time effectively to fulfill transportation needs without delays.
Maintain clear and professional communication with passengers, coworkers, and supervisors.
Provide courteous and helpful customer service to passengers.
Keep accurate records of trips, mileage, and any incidents that occur during transportation.