Summary

I'm a highly motivated and dedicated professional with a strong background in healthcare administration operations. With a passion for excellence in the health industry, I always strive to make a positive impact in the organisation i work.

My academic qualifications include pursuing a Master in Public Health. I have also completed my bachelor's medical degree M.B.B.S. Additionally, I am also holding other certificates in Microsoft Office, Visual Basic 6.0, Web Designing etc.

Thoroughly in my career, I have gained an extensive knowledge experience in various organisations on healthcare managerial level. I have successfully managed various hospitals under Sehat Sahulat Program on social health reforms ensuring that the identified under-privileged citizens across the country get access to their entitled medical health care in a swift and dignified manner without any financial obligations.

I'm currently working as an Assessor Manager at Healthcare Commission where assessments of the hospitals in the province through assessing their quality and standards is my main responsibility where I assess on the basis of Minimum Service Delivery Standards set by the Commission.

As an individual I'm known for my strong ethic, focused and strong interpersonal skills. I thrive in dynamic and face-paced environments, where I can apply my problem-solving abilities to drive positive change. I'm a team player who values collaboration and believe in fostering a supportive and inclusive work culture.

If you are looking for a personality with a health administration / management who can contribute to the success of your organisation, I would warlmy welcome to be part of your organisation to explore through collaboration and achieving mutual growth excellence in health industry.

Projects

Sehat Sahulat Program

Experience

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Assessor Manager
Khyber Pakhtunkhwa HealthCare Commission
Jul 2023 - Present | Peshawar, Pakistan


Conducting assessments of various hospital departments, such as nursing, surgery, emergency services, and administration, to ensure compliance with regulatory standards and best practices.
Reviewing patient records and treatment plans to assess the quality of care provided and identify areas for improvement.
Developing and implementing quality improvement initiatives to enhance patient care outcomes and operational efficiency.
Collaborating with hospital staff, including physicians, nurses, and administrators, to address issues identified during assessments and promote a culture of continuous improvement.
Analyzing data related to patient outcomes, satisfaction surveys, and other performance metrics to identify trends and areas needing improvement.
Providing education and training to hospital staff on quality improvement methods and best practices.
Participating in accreditation processes and surveys to ensure compliance with regulatory requirements and standards.
Communicating assessment findings and recommendations to hospital leadership and stakeholders to drive organizational change and improvement efforts.

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District Medical Officer
State Life Insurance Corporation of Pakistan
Oct 2016 - Jun 2023 | Peshawar, Pakistan


Reviewing insurance claims for accuracy and completeness.
Verifying patient information, medical codes, and treatment details.
Communicating with healthcare providers, insurance companies, and patients to gather necessary information.
Evaluating claims based on insurance policies and medical guidelines.
Adjudicating claims by approving or denying them based on policy terms.
Resolving claim issues or discrepancies through investigation and negotiation.
Ensuring compliance with regulatory requirements and company policies.
Maintaining accurate records of claims and related correspondence.
Providing support and guidance to healthcare providers and patients regarding claim processes.
Analyzing claim data to identify trends or areas for improvement in the claims process..

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English Teacher
Ealing International Education
Jan 2014 - May 2016 | Dalian, China


Design engaging and age-appropriate English language lesson plans for different grade levels.
Develop instructional materials, including worksheets, visual aids, and interactive activities.
Teach English language skills such as reading, writing, speaking, and listening.
Conduct group discussions, storytime, and interactive exercises to enhance language comprehension.
Organize language-related extracurricular activities, such as storytelling events or language clubs.

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Internship
Second Hospital Of Dalian Medical University
Jan 2015 - Apr 2016 | Dalian, China


Assisted senior doctors and medical staff in patient examinations and treatments.
Collected and documented patient medical histories and vital signs.
Observed and participated in various medical procedures and surgeries.
Managed and updated patient records and charts.
Interacted with patients to explain procedures, treatments, and medication instructions.
Attended departmental meetings and case discussions to learn from experienced professionals.
Rotated through different medical specialties to gain exposure to various aspects of healthcare.
Conducted literature reviews and research to contribute to medical knowledge.
Assisted in medical rounds and patient care planning.
Collaborated with nursing staff and other healthcare professionals to ensure comprehensive patient care.
Participated in medical emergencies and learned how to handle critical situations.
Engaged in continuing medical education activities and workshops.
Developed communication and bedside manners skills when interacting with patients and their families.

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Light Vehicle Driver
Al Bab Al Thahabi Transport Est.
Oct 2007 - May 2010 | Abu Dhabi, United Arab Emirates


Operate and drive a range of luxurious cars in a safe and responsible manner.
Ensure compliance with traffic laws and regulations at all times.
Perform regular vehicle inspections to check for any mechanical issues or safety concerns.
Maintain cleanliness both inside and outside the vehicles.
Adhere to pick-up and drop-off schedules to ensure punctuality.
Manage time effectively to fulfill transportation needs without delays.
Maintain clear and professional communication with passengers, coworkers, and supervisors.
Provide courteous and helpful customer service to passengers.
Keep accurate records of trips, mileage, and any incidents that occur during transportation.

Education

Abdul Wali Khan University Mardan
Masters, Masters in Science, Master in Public Health‎
Public Health, Epidemiology, Biostatistics
CGPA 3.1/4
2022
University of Washington
Certification, Business Planning for Public Health Programs‎
Public Health
Completed
2022
University of Washington
Certification, Maternal & Child Health Strategies in Public Health‎
Nutrition
Completed
2019
DALIAN MEDICAL UNIVERSITY
Bachelors, MBBS, Bachelor of Medicine & Bachelor of Surgery‎
medicine
Percentage 71%
2016
Second Hospital Of Dalian Medical University
Certification, internship‎
Internal Medicine, Surgery, Gynecology, Pediatrics, Neurology, Out-patient Department
Completed
2016
PPC Inter College
Intermediate/A-Level, Faculty of Science (Pre-medical), intermediate‎
Biology, Physics, Chemistry
Grade B
2007
Galaxy Computer Education & Training Institute
Short Course, Visual Basic 6.0 Programming‎
Visual Basic 6.0
Completed
2006
Peshawar Model School
Matriculation/O-Level, Matric in Science, SSC/O-Levels‎
Pre- medical
Grade B
2005
Al Nipras Computer Institute Abu Dhabi
Short Course, Microsoft office certificate‎
Computers Skills
Completed
2005
Galaxy Computer Institute
Short Course, Web Designing, HTML, Frontpage, Internet‎
Web Designing
Completed
2004

Skills

Expert Strong Communications Skills
Expert Accounts Management Sklis
Expert Admin Assistance
Expert Analytic Reporting
Expert Analytical Processes
Expert Analytical Skills
Expert Clain Management
Expert Clinical Management Skills
Expert Cold Chain
Expert Communication Skills
Expert Community Health
Expert Complaint Management
Expert Configuration Switches
Expert Cooordination Skills
Expert Data Analytics
Expert Data Collection
Intermediate Diagnosing Diseases
Intermediate Evaluation and Implementation
Expert Field Activities Skills
Expert Field Supervision
Intermediate Field Surveillance
Expert Graphic Presentations
Expert Health Assessment
Expert Health Insurance
Expert Health Insurance Knowledge
Expert Health Research
Expert History Taking
Expert Hospital Administration
Expert Hospitality Management
Expert Humanitarian Assistance
Expert Hygiene Promotion Skills
Intermediate ICD Coding
Expert Immunization
Expert Integrated Risk Management
Expert International Standards on Auditing
Expert Interpersonal Leadership
Expert Interpersonal SKills
Expert Leadership Management
Expert Leadership Skills
Expert Life Insurance Knowledge
Expert Logistics Management
Expert Management
Expert Medical Knowledge
Expert Medical Management
Intermediate Medical Records
Expert Medical Skills
Expert Microsoft Applications
Expert Microsoft Excel
Expert Microsoft Powre Point
Expert Monitoring

Languages

Beginner Chinese
Expert Pashto
Expert Urdu
Expert English
Expert Arabic