Summary

Excellent interpersonal and communication skills.

Strong analytical and problem-solving skills.

Ability to work independently and as part of a team.

Strong organizational and planning skills.

Cultural sensitivity and awareness.

Proficiency in relevant computer applications.

Experience

Company Logo
Client Relationship Assistant
Islamic Relief Pakistan
Jan 2021 - Mar 2023 | Rawalpindi, Pakistan


Job Description as Client Relationship Assistant in(NGO)Islamic Relief Pakistan.

Program Introduction.Mobilize and engage community members to increase their knowledge and understanding of Islamic Mood of Financing program, promote community trust and participation, and encourage behavior change.
Field Work.Plan and organize community mobilization activities such as community meetings, door-to-door visits, and community outreach events.
Business Growth.Implement approved sales/service plans to achieve objectives by agreeing micro level sales/service delivery plans.
Portfolio Management.proactive collection perusal, ensuring timely repayment of loans & negotiation directly or through others elements included in employer\'s distribution channel.
Compliance
Building Relationship.Develop and maintain relationships with community stakeholders, including local business community and community-based organizations.
Coordination.Work with community members to identify and address barriers to immunization uptake, including misconceptions and misinformation about Islamic Mood of Financing.
Reporting.Monitor and report on community engagement activities and outcomes to inform program planning and decision-making.
Training.Participate in training and capacity building activities to improve knowledge and skills related to community mobilization and immunization programs.

Company Logo
Relationship Officer
U Microfinance Bank
Oct 2019 - Jan 2020 | Fateh Jang, Pakistan


Business Growth Implement approved sales/service plans to achieve objectives by agreeing micro level sales/service delivery plans with RM & ensuring on track performance.
Programe Introduction & Field Work.
Portfolio Management proactive collection perusal, ensuring timely repayment of loans & negotiation directly or through others elements included in employer\'s distribution channel.
Compliance Conduct loans booking in strict compliance with employer\'s policies & procedures.
Product Knowledge Ensure continuous review of products &service related knowledge & recommend area of improvement through personal & clients feedback.
Service Quality Meet internal service standards & ensure no service related complaints are received from customers.
Record keeping.

Company Logo
Loan officer
Khushhali Microfinance Bank Limited - (KMBL)
Jul 2013 - Nov 2017 | Bagh, Pakistan



Business Growth Implement approved sales/service plans to achieve objectives by agreeing micro level sales/service delivery plans with RM & ensuring on track performance.
Programe Introduction & Field Work.
Portfolio Management proactive collection perusal, ensuring timely repayment of loans & negotiation directly or through others elements included in employer\'s distribution channel.
Compliance Conduct loans booking in strict compliance with employer\'s policies & procedures.
Product Knowledge Ensure continuous review of product &service related knowledge & recommend area of improvement through personal & clients feedback.
Service Quality Meet internal service standards & ensure no service related complaints are received from customers.
Record keeping.
Operational Teller responsibility.1-Cash payment & receipt. 2-Policy compliance/audit.3-Cash management.4-Customer Service.5-Marketing of liability products.6-Key custodian.

Company Logo
Internee Officer
Khushhali Microfinance Bank Limited - (KMBL)
May 2013 - Jul 2013 | Bagh, Pakistan


Learning and Traing about.

Business Growth Implement approved sales/service plans to achieve objectives by agreeing micro level sales/service delivery plans with RM & ensuring on track performance.
Programe Introduction & Field Work
Portfolio Management proactive collection perusal, ensuring timely repayment of loans & negotiation directly or through others elements included in employer\'s distribution channel.
Compliance Conduct loans booking in strict compliance with employer\'s policies & procedures.
Product Knowledge Ensure continuous review of product &service related knowledge & recommend area of improvement through personal & clients feedback.
Service Quality Meet internal service standards & ensure no service related complaints are received from customers.
Record keeping.
Bank operational work.

Education

University of Azad Jammu and Kashmir (AJK)
Bachelors, Bachelors in Arts, B.A‎
Grade C
2008

Skills

Expert Social Media Managment
Expert Account Management
Expert Admin Assistantce
Expert Administrative Skills
Intermediate Analytical Skills
Intermediate  Talent Acquisition
Expert Banking
Expert Bike Riding
Expert Branch Support
Expert Business Development
Expert Business Development Process
Expert Business Development Strategies
Expert Case Management
Expert Cash Collection
Expert Cash Handling
Expert Certified Field Service
Intermediate Child Protection
Expert Child Rights
Expert Client Acquisition Skills
Expert Client Analysis
Expert Client Dealing
Expert Client Relationship
Expert Client Service Oriented
Intermediate Climate Change
Expert Communication Skills
Expert Communications Skills
Expert Community Engagement Skills
Expert Computer Proficient
Expert Cooordination Skills
Expert Coordination Abilities
Expert Coordination Skills
Expert Coordination Skillss
Expert Coordinaton Skills
Expert Correspondence
Expert Credit Risk Assessment
Expert Cross Selling
Expert Customer Care Representation
Expert Customer Contact Skills
Expert Customer Service
Expert Data Collection
Expert Data Entry
Expert Data Management
Expert Data Management Tools & Software
Expert Database Management
Expert Database Management Library
Expert Decision Making
Intermediate Deposit Growth
Expert Distribution Logistics
Expert Document Handling
Expert Documentation

Languages

Expert English
Expert Urdu
Beginner Saraiki
Intermediate Punjabi