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Summary
I have been working in marketing field in vast areas and in its environment, it helped me lot in improving my communication skills, It has allowed me to work and perform in a better way under pressure.
I have almost 15 years of experience in sales & marketing, maintaining customer handling daily records helping in creating effective marketing strategy. My main duties covered assisting the customer regarding their technical and billing inquires, following strict quality guidelines to provide best customer services experience for the new and existing customers. Other duties included daily data management and reporting of that data to the manager.
Apart from that I have also worked as a Dispatch Clerk & static pipe line, and acquired in depth customer service experience and office management techniques during my tenure with the company & handling labor 24 hours on sites.
My Customer relation is very good in helping expediting my ability to deliver positive results to the company.
I have a total experience of 15 years in the field of sales, marketing, & have learned all the tools for best result.
Thank You for your time and consideration.
Experience
Property Cunsultant
Leasing
Leasing Short term
Sub Leasing
Sales
Following up Clients on daily basis.
Sending Emails personal properties and company’s properties to other real estate agents.
Coordinating with all agents & manager in company
Area experience
Dispatch clerk
Handles incoming calls or inquiries from prospective developers & contractors.
Getting all plans from all concrete plants of ready mix in Abu Dhabi
Reporting to Senior Dispatch Manager.
Making master plan of Abu Dhabi.
Sending & Confirming the Master Plan from all concrete plants in Abu Dhabi.
Supervising all static pipeline division in MINA plant.
Exhibition Manager
Arranging exhibition in high end schools Beacon House City School North Nazimabaad branches
Marketing all over the area of North Nazimabaad.
Making daily reports.
Supervisor
Checking daily plans of client.
Handling Labor.
Informing to sub-contractor.
Daily Check list.
Customer Service Executive
Position: Customer Service Executive
Handles incoming calls or inquiries from prospective customers or clients
Greet visitors and escort them to appropriate destination as needed
Assists customers effectively by solving customer disputes
Purchase office supplies and keep organized
Prepare labels and maintain office monthly calendar
Orient staff to use office technology and materials
Maintain files of “originals” and “extras” of documents and memos
Collect forms and distribute to appropriate staff persons
Stock office and computer supplies
Produce schedule, maintain participation sheets and subject use sheets
Highlight and distribute schedule to the staff
Provides customer additional information or explains services
Completes supporting paperwork and data entry as required
Accurately captures customer information
Strong communication and negotiation skills
Detail oriented and works with a high degree of accuracy
Ability to multitask
Handles confidential financial and personal information appropriately
