Summary

I am self-motivated, eager to learn, and willing to contribute to any provided role. I am skill-based and looking for work-from-home opportunities.

Experience

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Lead Generation Associate
Karvel Consulting
Nov 2021 - Present | Karachi, Pakistan

- Negotiate with a list of high-profile clients via LinkedIn and email.- Organise customer's personal details for future coordination using MS Excel.- Mildly proficient with CRM software (Octopus), extract leads via Evaboot, Phantom Buster, and LinkedIn Sales Navigator, book meetings via Calendly.- Strong and friendly coordination with managers and teammates via Nifty.

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Voice Over Artist
UpWork
Jan 2021 - Jan 2022 | Karachi, Pakistan

- Spoke in a neutral American accent.- Edited out pauses and breaths.- Intermediate user of Audacity. - Reached deadlines efficiently with quality work.- Managed clientele relationships professionally. - Played around with voice pitch.

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Customer Service Representative
Squaretrade
Apr 2019 - Sep 2020 | Karachi, Pakistan

- Built rapport, listened, clarified, and managed conversational flow.- Managed upset customers, conflicts, and challenging situations.- Dependable and always supportive of peers.- Maintained a positive and friendly attitude at all times, even with unhappy and unruly customers.- Won Bronze and Silver Excalibur medals for excellent KPI following.

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Private Tutor
Self Employed Inc
Jan 2016 - Jan 2017 | Karachi, Pakistan

- Drafted handouts, study guides, and assessments to evaluate and boost student knowledge.- Delivered personalized educational, behavioural, and emotional support to individual students to enable positive learning outcomes.- Offered private tutorials for children studying in 3rd to 8th grade.

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Summer Camp Instructor
Home
Jul 2015 - Dec 2016 | Karachi, Pakistan

- Helped children in building their conversational skills and exploring their creative side.- Developed rapport with students and families, building a positive community.- Incorporated exciting and engaging activities to reinforce student participation and hands-on learning.

Education

Greenwich University
Bachelors, Bachelors in Science, English Literature And Linguistics‎
English
CGPA 3.5/4
2024
DHA Degree College
Intermediate/A-Level, Faculty of Arts, humanities‎
Humanities
Grade C+
2017
DHA Degree College
Matriculation/O-Level, O-Levels, Pre-Engineering‎
Computer Engineering
Grade B
2013

Skills

Intermediate Audacity
Intermediate Evaboot
Intermediate LinkedIn Sales Navigator
Intermediate MS Excel
Intermediate MS PowerPoint
Beginner Nifty
Intermediate Octopus CRM
Intermediate Phantom Buster
Expert Receptionist Task Management
Intermediate Voice acting
Intermediate Voice Over Artist
Expert writer
Intermediate Written & Oral Presentation Skills

Languages

Intermediate Urdu
Beginner Korean
Beginner Japanese
Expert English