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Summary

I have been working as hospitality manager in many four and five star Hotels and guesthouses,
In Pakistan have been performing my services for Abacus consulting, and Mindbridge Pvt, ltd As Customer support executive,
As have been performing services as Client care excutive have good knowledge of NPS, CSAT , AHT, and QA rules and regulations.

Experience

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Packaging Expert
Emenac Inc.
Jun 2020 - Present | Lahore, Pakistan


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Customer Support Executive
Mindbridge Pvt. Ltd.
Sep 2018 - Feb 2020 | Lahore, Pakistan

Customer Support Executive

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Customer support Executive
Mindbridge Pvt. Ltd.
Sep 2018 - Feb 2019 | Lahore, Pakistan

For the Campaign E-Pay
Electronic Payment Solutions Uk

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Customer Support Executive
Abacus Consulting
Feb 2018 - Aug 2018 | Lahore, Pakistan

Currently providing my services for Abacus consulting,as Customer support executive (Non-voice)(email responding)

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Front desk
Guesthouse
Dec 2014 - Sep 2015 | Bangkok, Thailand

Education

Lahore college of commerce and Accounting
Bachelors, Bachelors in Commerce, B.com‎
Accounting & Finance
Percentage 55%
2013
Lahore College Of Commerce and accountancy
Intermediate/A-Level, Intermediate in Commerce, Accountancy‎
Accounting & Finance
Percentage 55%
2012

Skills

Intermediate Amin Management
Expert Aseptic Technique Knowledge
Expert B2B International Client
Expert Behavior Change Communication
Intermediate British Accents
Expert Business Development Strategies
Expert Call Center Management
Expert Call Controls
Intermediate Client Aquisition
Expert Client Dealing
Intermediate Client Derailing
Expert Client Handling
Intermediate Competitive Marketing
Expert Corporate Sales Management
Expert Craft Command
Intermediate CRM Analysis
Intermediate Customer Acquisition Skills
Expert Customer Sercies
Expert Data Comparison
Expert Database
Expert Database Management 
Intermediate Direct ales
Expert Email List Management
Expert English Communication
Expert Fluent In English and
Expert Handling Assignments
Expert Import Data
Expert Inbound Sales
Expert Knowledge of Development 
Expert Lab Knowldge
Intermediate lead closer
Intermediate Micorost Excel
Expert Negotiation Skills
Expert Outbound Calls
Expert Party Records
Expert Process Operations Handling
Intermediate Sales Practices
Intermediate Sales Skills
Intermediate Scale Management
Expert Solar Energy Knowledge
Expert Store Knowledge
Intermediate Superior Sales Skills
Expert TECEPYION=
Intermediate Telesales
Expert Transaction Record Management
Intermediate مبيعات المؤسسات
Expert إغلاق
Expert المبيعات عبر الهاتف
Intermediate استشارات إدارة المبيعات

Languages

Expert English

Companies Followed

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