Summary

Energetic and high-performing sales and marketing professional with 10 years of extensive experience with reputable stock broker companies in financial customer service. Possesses extensive knowledge of business development, budget management, market analysis and marketing processes  Goal-driven and insightful leader, capable of maximizing revenues with great relationship management abilities and stakeholder management capacity. Has proven ability of promoting and selling products and services by excellent persuasive and negotiation skills, and holds staunch aptitude to network with customers at all levels
Diligent professional with extensive experience of supporting sales and marketing departments by reviewing, developing and defining inclusive marketing strategy. Owns strong business communication, negotiation and cross-selling skills

Experience

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Manager Administration & HR
Webconcepts (Pvt) Ltd
Nov 2019 - Present | Lahore, Pakistan

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General Manager
Prime Targets Pvt Ltd
May 2015 - Sep 2019 | Lahore, Pakistan

• Setting tools & objectives for all departments & measuring the success of each department.
• Developing budgets & managing staff.
• Hiring & training of employees.
• Deal with employee requests regarding human resources issues, rules and regulations.
• Payroll (absences, bonus, leaves, etc).
• Managing the day to day business matters.
• Developing marketing strategies and plans.
• Delivering presentations & business orientations to clients.
• Conducting buying and selling of stock and currency on foreign exchange marketplace; authenticating currency valuations and manipulating those valuation differences to maximize profit margins.
• Keeping record of financial market transactions and dealing with foreign exchange transactions settlements.

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Branch Manager
BIH EXCHANGE
Mar 2014 - Mar 2015 | Lahore, Pakistan

· • Supervising all the departments and their activities.
• Supervising all the HR / administrative tasks.
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc).
• Deal with employee requests regarding human resources issues, rules and regulations.
• Payroll (absences, bonus, leaves, etc).
• Successfully promoted and sold stock brokering services and products to new and existing clients. Assisted customers in making profitable and safe investment.
• Responsibly executed branch activities and business matters, managed branch portfolio and established liaison with other financial institutions. Delivered presentations to clients demonstrating product-knowledge growth.
• Increasing revenues, discussing trading strategies, margin and leverage.
• Navigating clients through new trading/account management.
• Demonstrating product-knowledge growth and enhancing external customer contact through constant communication.
• Identifying business threats and opportunities.

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Administration & Marketing Manager
BIH EXCHANGE
Jun 2011 - Mar 2014 | Lahore, Pakistan

· Supervising all the administrative tasks.

· Responsible for marketing activities of branch.

· Planning marketing and branding objectives.

· Analyzing market trends and recommending changes to marketing & business development strategies based on analysis and feedback.

· Designing print ads and publications.

· Engaging clients on social media.

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Assistant Marketing Manager
BIH EXCHANGE
Jun 2009 - May 2011 | Lahore, Pakistan

· Accomplishing marketing and organization mission by completing related results as needed.

· Assisting the marketing manager and supporting the marketing team with marketing activities.

· Providing support for marketing events.

· Uploading marketing material to online groups and social media sites.

· Updating and maintaining the marketing department’s documentation.

· Assisting in designing print ads and publications.

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Senior Support Consultant
BIH EXCHANGE
Dec 2007 - Jan 2009 | Lahore, Pakistan

· Developed business strategies and achieved performance targets.

· Delivered excellent sales and after-sales.

· Played key role in developing proprietary models for trading.

· Supported the marketing manager and other colleagues.

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Marketing Executive
Excel Financial Services
Aug 2006 - Oct 2007 | Lahore, Pakistan

· Developed business strategies and achieved performance targets.

· Generated leads for products and services

· Prepared & delivered marketing plans within key objectives.

· Developed strategies and delivered excellent sales and after-sales.

· Cold Calling.

Education

b.z.u multan
Bachelors, Bachelors in Arts, B.A‎
Journalism and Mass Communication
Percentage 51%
2006

Skills

Intermediate 100% Quality compliance as per Standards
Expert 5 Years Experience
Intermediate drafting
Expert english communication
Expert Financial Analysis
Expert Financial markets
Expert marke
Expert Multitasking Skills
Intermediate Must maintain the work flow
Expert Negotiation Skills
Expert Sales
Expert Accounts Administration
Expert Activity Based Management
Expert Admin Assistantce
Expert Admin Management
Expert Admin Skils
Expert Administration Knowledge
Expert Aftersales
Expert Aftersales Skills
Intermediate Analytical Skills
Expert Aseptic Technique Knowledge
Intermediate Assemblies\'s Operations
Intermediate Bilingual Communication
Intermediate Bing Ads
Expert Branch Support.
Expert Branding Initiatives
Intermediate Branding Ldeas
Expert British Accents
Expert Building Relationships
Expert Business Acquisition
Expert Business Analysis
Expert Business Development Process
Expert Business Development Programs
Expert Business Development Strategies
Expert Business Dnvelopment
Expert Business Promotion
Expert Business Travel Management
Expert C Problem Solving
Expert Call Center Development
Expert Call Controls
Expert Call Headlining
Intermediate Caption Translation
Expert Client Co ordination
Expert Client Correspondence
Expert Client Derailing
Expert Client Expectations
Expert Client Handling
Expert Client Relationship
Expert Cold Calling
Expert Cold Calls

Languages

Beginner Arabic
Expert Punjabi
Expert English
Expert Urdu