Summary

To become a competent professional and build up a prosperous career by working in challenging positions in an enlightening corporate environment where value is given for hard work and dedication and to establish myself as a smart, skilled, intelligent individual on the basis of my qualification, knowledge, experience, hard work, devotion and ambition. To seek challenging avenues where my knowledge and experience matches organizational growth.

Experience

Company Logo
Customer Relation Officer
Peshawar Model Educational Network
Sep 2019 - Present | Peshawar, Pakistan

 Complete data entry of students.
 Generation of fee bills for whole students every month.
 Maintenance of admissions & withdrawals register of students.
 Maintenance of manually fee register.
 Public dealing with parents.
 Maintenance of Head wise outstanding report.
 Registration of staff for EOBI.
 Cash Handling.
 Reporting of all Cash Received.
 Maintains central point of record for all related executive information.
 To keep & maintain record of students files and all other data.
 Enrollment of students for Board.
 Maintenance of MIS Software.
 Call Handling for providing information regarding school admissions, dealing with student’s queries etc.
 Maintain CV record data.
 Organizing different events of school.
 Engaging with all kinds of students that are suspended or inactive in our data.
 Visits.
 Manage and update activities.
 Conducting Events.

Company Logo
Admin
Peshawar model educational Network
Sep 2019 - Present | Peshawar, Pakistan

■ Complete data entry of students.
■ Generation of fee bills for whole students every month.
■ Maintenance of admissions & withdrawals register of          students.
■ Maintenance of manually fee register.
■ Public dealing with parents.
■ Maintenance of Head wise outstanding report.
■ Registration of staff for EOBI.
■ Cash Handling.
■ Maintains central point of record for all related executive information.
■ To keep & maintain record of students files and all other      data.
■ Enrollment of students for Board .
■ Maintenance of MIS Software.
■ Call Handling for providing information regarding school  admissions, dealing with students queries etc.
■ Maintain CVs record data.
■ Organizing different events of school. 
■ Engaging with all kinds of students that are suspended    or inactive in our data.

Company Logo
Call center agent
Earth link/ Etisalat
Feb 2018 - Jul 2019 | Peshawar, Pakistan


 Answering inbound calls.
 Processing orders of Home Internet Service.
 Handling customer complaints.
 Following up on customer calls.
 Making outbound calls from spread sheet.
 Managing and updating customer databases.

Education

Abasyn University
Masters, Master of Public Administration, Masters of Public Administration‎
Public Administration, Public Human Resource Management
CGPA 3.2/4
2021
University of Peshawar
Bachelors, Bachelors in Arts, ‎
Arts
CGPA /4
2017
Peshawar Model Degree College For Boys-II Peshawar
Intermediate/A-Level, , ‎
Pre Engn
Percentage 70%
2010

Skills

Expert Appointment Setting
Expert Computer
Expert Dedicated
Intermediate Marketing Strategist
Expert Sales
Beginner Accounting Skills
Expert Admin Assistance
Expert Admin Assistantce
Expert Administration Knowledge
Expert Administration Skills
Expert Administrative Management 
Expert Aesthetic Procedures Knowledge
Expert Area Knowledge
Expert Aseptic Technique Knowledge
Intermediate  Talent Acquisition
Expert B2B Business Development
Expert Binding Knowledge
Expert Bookings
Beginner Bookkeeping
Expert Bossiness Development Strategies
Expert Business Development
Expert Business Development Strategies
Expert Call Handling
Expert Call Handling Skills
Expert Campus Management
Expert Canva tool Handling
Expert Cash Collection
Expert Client Acquisition Skills
Expert Client Dealing
Intermediate Client Relationship Management
Expert Cold Room Management
Expert Computer Proficient
Intermediate Configuration Switches
Beginner Conservation Awareness
Expert CRM Command
Beginner Curriculum Assessments
Expert Curriculum Management
Expert Customer Care Representation
Expert Customer Handling Skills
Expert Customer Relationship Management
Expert Customer Relationship Management
Expert Customer Serve Skills
Expert Customer Service
Expert Customer Service Skills
Intermediate Customer Success Management
Expert Customer Support Skills
Expert Delivery Management
Expert Digital Sales
Intermediate Dispatch Skills
Expert Document Drafting

Languages

Expert Pashto
Expert Urdu
Intermediate English