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Summary
Success-driven, resourceful and self-motivated professional with expertise in account management, business
administration, customer service, database management, sales growth and relationship management with internal
and external key stakeholder. Proven record of successfully managing and coordinating multiple projects and
improving processes along with managing coordination support. Highly detail-oriented with excellent analytical
skills for business intelligence, data analysis and presenting ideas/business plans for executive level decision
making. Result-oriented and driven to help organizations thrive by streamlining workflow to enhance productivity.
Extremely detail oriented and confident to get the job done as efficiently and effectively as possible. Strong work
ethics and adaptability to work in any kind of work environment. Strong work ethic and commitment for compliance
with professional codes, regulations and company’s policies.
Projects
Experience
Contractor at MES & SI&T Quetta Cantt.
1.Successfully managed a contract of Rs. 18,000,000 at MES and at SI&T managed a contract of Rs.4500000
2.Focused on the development of leadership traits and basic skills for conventional and unconventional operations
in students.
3.Maintained confidential files and databases, alongside other administrative duties.
4.Respond to inquiries about personnel policies, hiring processes, employee benefits, salaries, and related issues.
5.Work with highly confidential data and employee’s personal information on a regular basis to ensure privacy.
6.In charge of maintaining employee and contract files, keeping the company in compliance with current laws,
coordinating office activities and events, and vendor relations.
7.Served as a link between leadership, management, and employees by answering questions, communicating
decisions, and helping to resolve work-related matters.
8.Offered all customers assistance with directions, local area information, and appropriate service information.
9.Worked on behalf of the customer and company to resolve issues in a fair and equitable manner to enhance
customer loyalty.
10.Communicated effectively with executive team members and other stakeholders to provide assistance and
technical support.
11.Assisted management with administrative tasks including documentation creation, implementation of
companies’ procedures for the smooth working of departments operations.
Assistant Manager at EFU Hemaya Takaful Quetta.
1. Responsible for customer service, account management, employee and client relationships.
2.Build and maintain a client base; keep clients informed about products and services about life and health
insurance, mutual funds, and retirement plans.
3.Provided financial consultancy services to prospective clients by presenting financial plans
4.Cold call potential clients based on acquired leads, client referrals, and web inquiries.
5.Research, analyze, audit, and solve payroll discrepancies and issues and take direction when needed.
6.Communicate with all levels of management regarding business documents and workflow needs.
7.Take on a leadership role, provide guidance, instruction and build relationships with key customers
8.Perform clerical tasks including Data entry, typing, filing, organizing, distributing information and
correspondence
9.Provide administrative support and helping tasks including printing, copying, faxing, mailing, and other tasks.
