Summary

I am an experienced social media manager seeking a full-time position in the field of social media and marketing communications, where I can apply my knowledge and skills for continuous improvement, I have a superior capacity for understanding new ideas and concepts quickly.

Projects

The Disorders care

Experience

Company Logo
Social Media Manager
Dot Networks
Oct 2022 - Present | Rawalpindi, Pakistan

As a Social Media Manager at Dot Networks, I am responsible for managing all social media accounts, creating engaging content, and developing strategies to increase audience engagement. I am skilled in script writing, posting content on various social media platforms, and responding to comments. I  also play an important role in executing new strategies to reach and engage with your target audience. I am experienced in this field, I am a valuable asset to the team in achieving the company's social media goals.

Company Logo
Executive contact center
Ufone GSM
May 2021 - Oct 2022 | Islamabad, Pakistan

I am an experienced Customer Executive with over 1 year of experience at Ufone 4G, I am highly skilled in delivering exceptional customer service and support. My expertise lies in promptly addressing customer inquiries, effectively handling customer complaints, and efficiently resolving customer problems. I have a proven track record of maintaining a positive relationship between the company and its customers, by consistently demonstrating my commitment to providing outstanding customer service and support. My thorough understanding of the company's products, services, policies, and procedures has enabled me to be a valuable asset in efficiently handling customer inquiries and effectively resolving issues.

Education

National University of Modern Language (NUML)
Bachelors, Bachelors in Science, ‎
BS Mass Communication
CGPA 3.1/4
2020
Punjab College of Information Technology (PCIT)
Intermediate/A-Level, , ‎
FSC Pre Engineering
Percentage 58%
2015

Skills

Intermediate Ad Campaigns
Beginner Content Designing
Beginner Creatve Writing
Beginner Digital Marketing
Intermediate Digital Marketing Management
Intermediate Digital Tools Commands
Beginner Email List Management
Expert Facebook Ad Management
Intermediate Financial and Budgeting Skills
Beginner GIS Surveyor
Beginner Knowledge of Content Marketing
Intermediate Linked Analytics
Expert Marketing Campaigns
Beginner ommunications Skills
Intermediate press clipping of news in DGPR
Intermediate Security Principles
Expert SEO
Intermediate SEO Content Writing
Intermediate SEO Knowledge
Intermediate SEO Optimization
Intermediate Social Media Ads
Expert Social Media Chat Support
Intermediate Social Media Communication
Beginner Social Media Consultation
Intermediate Social Media Management
Intermediate Social Media Marketing
Beginner Social Media Optimization
Beginner Social Media Platforms Knowledge
Intermediate Social Media Strategies
Intermediate Sweeping Knowledge
Beginner Understanding Trends
Beginner Vendor Relations Management
Beginner Web Content
Beginner Website Management

Languages

Intermediate English
Intermediate Urdu