Summary

Experienced HR professional, skilled in various aspects of human resources management, including talent acquisition, employee relations, and performance management. Also having certification of Lean Six Sigma – Yellow Belt.
Currently working as an Asst. Manager of Human Resources, leading HR functions. Proven track record in implementing innovative HR strategies, reducing turnover rates, and fostering a positive work culture through recognition programs. Proficient in data-driven decision-making and cross-functional collaboration. Seeking opportunities to contribute HR expertise to drive organizational growth and excellence. Adept at utilizing and taking demos for various HRM software like Smart HCM, Flow HCM, Time Trax, Softronic, Creatic, & Bamboo HR. Eager to leverage HR expertise to support organizational success.

Experience

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Assistant Manager Human Resources
Imam Hospital
Jul 2023 - Present | Karachi, Pakistan

· Lead departmental workforce planning and successor training.
· Streamline HR processes, draft job descriptions (JDs), and manage reports.
· Spearheaded end-to-end recruitment processes, encompassing job requisition management through to the successful onboarding of new employees.
· Collaborating closely with senior management to optimize and streamline the recruitment process, aligning talent acquisition with the organization's strategic goals.
· Controls the strict execution of pre-joining and onboarding procedures in accordance with the company's recruitment policy.
· Skillfully extended job offers to candidates at various levels, from junior to management, while adhering to company policies and engaging in professional negotiation that took into account candidate preferences and company guidelines.
· Drive compliance, policies, and legal adherence.
· Foster an engaged work culture through employee activities and celebrations.
· Enhance employee engagement, branding, and orientation.
· Implement performance appraisals, conduct evaluations, and resolve grievances.
· Coordinate with departments, optimize software systems, and align offers.
· Collaborate with external stakeholders for internships and training.
· Revamp the organizational appraisal system for efficiency and fairness.
· Stay updated on HR best practices and legal guidelines.
· Empower and guide the team to excel, fostering a culture of excellence.

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Assistant Manager Human Resources
Usman Memorial Hospital
Nov 2023 - Jun 2024 | Karachi, Pakistan

· Spearheaded comprehensive HR functions, encompassing talent acquisition, employee relations, performance management, training, compensation, and policies.
· Collaborated closely with top management to streamline recruitment procedures, ensuring efficient talent identification and acquisition aligned with the company’s objectives.
· Pioneered Evaluations and Employee Satisfaction Surveys, enhancing engagement.
· Crafted JDs, HR Manual, disaster and contingency plans, and HR staffing model.
· Introduced "Employee of the Month" and "Department of the Quarter" programs.
· Formulated successful recruitment strategies, reducing turnover rate.
· Ensured strict compliance with regulations and company policies.
· Managed payroll using Icare software, optimizing data management.
· Led administrative tasks and liaised with governmental bodies.
· Utilized HR metrics for data-driven improvements.
· Executed impactful employee engagement initiatives for a positive culture.
· Analyzed HR data to enhance engagement, productivity, and retention.
· Collaborated with department heads to strategize workforce plans.
· Pioneered the inaugural job fair, representing the hospital at universities.

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HR Executive
Usman Memorial Hospital
Apr 2022 - Nov 2023 | Karachi, Pakistan

. Supervised recruitment activities, including job requisition, CV screening, and scheduling.
· Managed the recruitment process from determining business requirements to confirming appointed candidates.
· Executed on-boarding plans for new hires and conducted orientation sessions.
· Managed talent through monthly review sessions and collaborating with business stakeholders to develop a fresh talent pipeline.
· Coordinated with health insurance issues and conducted reference checks on candidates.
Assisted business heads in evaluating performance and providing guidance for individual team members.
· Maintained personnel files, employee databases, and candidate CV records.
· Managed leave records and prepared various HR correspondence including offer letters, termination letters, and experience letters.
· Prepared exit interview summary sheet and recorded all HR confidential documents.
· Performed any additional responsibilities as required by management.

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HR Officer
Chiniot General Hospital
Jan 2021 - Apr 2022 | Karachi, Pakistan

· Provided advice and assistance to supervisors on pre- and post-recruitment processes.
· Prepared notices and advertisements for vacant staff positions and coordinated with advertising agencies to publish them in newspapers and social media.
· Conducted orientation for newly hired employees and informed them about policies, procedures, rules, regulations, and organizational culture.
· Maintained personnel files and updated related HR documents, including correspondence such as interview calls, offer letters, and contract/appointment letters.
· Managed employee records using MS Excel and TIS, including leave management and attendance.
· Supported monthly payroll, including overtime calculations and document approvals.
· Maintained accurate and up-to-date HR files, records, and documentation.
· Responsible for all types of letters and their dispatching
· Answered phone calls, relayed messages, and maintained equipment and supplies.
· Indented office supplies every month through IMS
· Supported internal and external inquiries and requests related to the department.
· Organized the organogram of the entire organization using Visio Professional.

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CCE Client center executive
Standard Chartered Bank (Pakistan)
Oct 2019 - Feb 2020 | Karachi, Pakistan

· Proficiently managed diverse tasks concurrently, including resolving client complaints while safeguarding organizational interests, ensuring prompt query resolution, and identifying process improvements.
· Demonstrated exceptional planning and organization by efficiently categorizing and prioritizing tasks based on risk levels using Excel-based tracking.

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HR Intern
Gerrys International
Jul 2018 - Aug 2018 | Karachi, Pakistan

· During my month at Gerry’s dnata (Pvt.) (Ltd) I conducted an Employee Engagement Survey in Karachi along with other stations such as ISB, LHR, MUX, PEW, LYP & UET.
· I’ve also Worked on Visio Professional to organize the Organogram of the organization.
Worked on Decibel (HRMS)

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HR Intern
Tabba Heart Institute
Oct 2016 - Nov 2016 | Karachi, Pakistan

· As an Intern my responsibilities were, Recruitment and Selection, I helped in selecting the right candidate for the right job by helping in conducting interviews.
· Expertise in HR operations, specifically Induction.
· Worked on ERP system named “Hope” which is based on Oracle & “Panacea” which is based on SQL.)

Education

PIQC- Institute of Quality
Certification, ‎
Lean Six Sigma Yellow Belt
Completed
2023
University of Karachi
Masters, Masters in Business Administration, MPA‎
Human Resource
CGPA 3.0/4
2017
University of Karachi
Bachelors, Bachelors in Business Administration, BPA‎
Human Resource
Percentage 68%
2016
GOV. PRIMIER COLLAGE NO 1 (MORNING)
Intermediate/A-Level, Intermediate in Commerce, HSC‎
Principal of Commerce, Principal of Accounting, Business Mathematics
Percentage 70%
2013
MIDasia Foundation Academy
Matriculation/O-Level, Matric in Science, SSC‎
Physics, Chemistry, Computer Science
Grade A
2011

Skills

Beginner Admin Assistantce
Beginner Admin Tasks Management
Expert Conservation Awareness
Expert Email List Management
Expert Emailing Etiquette
Beginner Employee Relations Management
Expert Handling
Beginner Handling Assignments
Beginner Human Resource Management
Beginner Human Resources
Intermediate Legal Affairs Management
Expert Marketing, Sales
Intermediate MIT Knowledge
Expert MS offie Excel,Word
Expert Office Management
Beginner Operational HR
Beginner Payroll Management
Expert Public Dealing
Beginner Recruiting
Beginner Schedule Appointment
Expert Written Oral and Communication
Intermediate تخصيص المركبات

Languages

Expert Urdu
Expert English