I am responsible for:
- L & D Department (established the department)
- L & D Team Identification
- Delivering Training for New Hires & Existing Staff
- Cross  Domain / Process Training
- Training on Client Escalations
- Training on New Domains / Processes etc.
- Coaching
- Online Training Delivery – Pak, Ind, USA
- Training Programs planning, execution and management
- TNA/DNA Identification, planning & execution
- Setting up the Training Team for Lahore & Karachi Center

Staff Recruitment, Training, Development and Management.
On the Job Assessment, Feedback & Training.
Assessments of staff for development purposes and recommending personal development plans.
Following up and measuring the contribution of training to specific indicators. 
Monitoring and recording training programs' effectiveness.
Keeping track of training costs and participating in preparing reports to justify expenditures.
Identification of Training Programs & Training Calendar Preparation.
Identification of Trainers.
Course Details/Outlines Preparation
L & D Department planning, execution and management.
Collecting and understating training needs
Trainers allocation as per the Training Needs & Training Delivery.
Designing of tailored training solutions.
Designing & Structuring of training materials & courses.
Liaising with clients to arrange Training (both onsite & offsite).
Soliciting of new Employees and performing Training Needs Analysis (TNA) for new & existing staff in order to meet them through well designed needs-based training programs.

• Collecting and understating training needs of clients
• L & D Department planning, execution and managing.
• Performing KPIs, Skills Gap Analysis of customers.
• Designing of tailored training solutions to meet objectives.
• Designing & Structuring of training materials & courses.
• Liaising with clients to arrange Training (both onsite & offsite).
• Marketing of NICD Training Programmes and other services.
• Maintaining the reputation of the institute.
• Assisting Institute Manager in implementing the Training Plans.

• Marketing of MGI Training Programmes and other services.
• Collecting and understating training needs of clients
• L & D Department planning, execution and managing.
• Performing KPIs, Skills Gap Analysis of customers.
• Designing of tailored training solutions to meet objectives.
• Designing & Structuring of training materials & courses.
• Liaising with clients to arrange Training (both onsite & offsite).
• Marketing of NICD Training Programmes and other services.
• Maintaining the reputation of the institute.
• Assisting Institute Manager in implementing the Training Plans.
• Soliciting of new Employees and performing Training Needs Analysis (TNA) for new & existing staff in order to meet them through well designed needs based training programmes.
• Helping & Assisting Corporate Clients in Training & Development.
• Assisting Management in maintaining Institute’s reputation.
• Design & delivery of tailored training solutions.
• Assessments of staff for development purposes and recommending personal development plans.
• Following up and measuring the contribution of training to specific indicators.
• On the Job Assessment, Feedback & Training.
• Staff Recruitment, Training, Development and Management.
• Monitoring and recording training programmes’ effectiveness.
• Keeping track of training costs and participating in preparing reports to justify expenditures.
• Preparing and coordinating training sessions using a defined schedule in consultation with the Management and HR Manager.

• Liaising with corporate clients to arrange Training (both onsite & offsite).
• L & D Department planning, execution and managing.
• Designing of tailored training solutions to meet objectives.
• Designing & Structuring of training materials & courses.
• Delivering training courses in line with Polyglot’s ISO Procedures.
• Performing KPIs, Skills Gap Analysis of Internal & External customers.
• Performing staff Assessments for development and recommendation of personal development plans.
• Maintaining company’s quality standards for contracts.
• Following up and measuring the contribution of training to specific indicators.
• Soliciting of new staff, performing Training Needs Analysis (TNA) for new & existing staff and assigning needs based training programmes.
• On the Job Assessment, Feedback & Training of Polyglot and its clients staff.
• Staff Recruitment, Training, Development and Management.
• Assigning training requirements to the concerned department heads.
• Helping & Assisting Corporate Clients in Recruitment & Training of new and existing employees.
• Assisting the Management in maintaining the good reputation of the institute & uplifting it further to heights.
• Providing professional training service as per policies and professional standards, in order to support the effective provision of high quality training services to the client in line with the Organizational Development departmental strategies.
• Ensuring the effective execution of work objectives.
• Monitoring and recording training activities and programmes’ effectiveness for training delivered.
• Keeping track of training costs and participating in preparing reports to justify expenditures.
• Preparing and coordinating all training sessions using a defined schedule in consultation with the Management and HR Manager.