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Summary
Hardworking and dedicated Customer Service Representative with 8 years of experience working with different organizations on different products & services. Trained in project and time management with extensive knowledge of customer service and technical support and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Experience
Customer Support Representative
* Provide Email support for customers of online store brand “Royal Bathrooms” based in the UK.
* Handle inbound calls for the courier National Logistics for customer queries regarding deliveries for the online purchase and to confirm the deliveries which are planned in the future.
* The lead “go-to” person for new reps as one of the company’s mentors and trainers of new employees.
Customer Support Representative
Taking Inbound customer service calls to answer queries of the
customers who are based in USA who are mainly the online customer’s of the vitamins & supplements website called www.vitaminworld.com
